Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

September 12, 2022

Excellent customer service and SMS solution. We just installed it and were able to understand the dashboard and how it works and we had some questions that were solved via chat veru quickly.

Back by Popular Demand Consignment inc
United States
About 3 hours using the app
August 22, 2020

So far I am loving this app! It makes SMS marketing really easy to implement and understand. Everyone on the Postscript team that I've interacted with is incredibly helpful and kind!

Nomads Swimwear
United States
About 3 hours using the app
May 12, 2021

The customer service is the best part of this app! Porschai helped me through all of the questions that I had!

MishMoccs, LLC
United States
About 3 hours using the app
July 19, 2020

So far, the customer service has been amazing. Zev helped me with some questions I had, EVEN on a SUNDAY. He was able to answer all my questions and seemed genuinely happy to help me! He's quite funny as well. I look forward to seeing what else this app has to offer and will leave an updated review after I've used it for a month or two! :)

Sweet Mayhem
United States
About 3 hours using the app
February 17, 2022

So far, the app has been great! The customer service has helped with everything I need (plus more) and it's been very user friendly. Excited to see all the app has to offer!

The Jaunty Lady Boutique
United States
About 3 hours using the app
January 25, 2022

I am still in the free trial, but so far the customer support has been fantastic. Very excited to begin using Postscripts!

Fox and Glow
United States
About 3 hours using the app
February 19, 2021

customer service is amazing, they offer all types of options for sms needs, compared to other platforms they offer way more and their pricing is way better 5 stars from us! thanks for all your help - Southern Style Tee's & More

Southern Style Tee’s & More
United States
About 3 hours using the app
February 1, 2021

I just signed up and within seconds was able to chat instantly with the customer service team. She communicated very quick and with answers I needed. Very helpful!

Harper Renae Boutique
United States
About 3 hours using the app
September 15, 2022

So far so good, easy to install and set up. Alot of the automation is completed already which makes getting up and running really simple. The only tricky part is understanding the cost per message (160 characters = 1 SMS, 1600 Characters = 1 MMS message). However once you have that understanding adjusting messaging and making the right choice about which type of message to use is a breeze. Great customer support as well!

sprayplanet
United States
About 3 hours using the app
June 16, 2020

THEY ARE THE BEST THANK YOU SO MUCH FOR HELPING ME WITH MORE STORE AND RTHANKS FOR HAVING THE BEST CUSTOMER SERVICE

HEMP EMU™
United States
About 2 hours using the app