Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited October 29, 2020

Blows the competition out of the water, ease of use and great staff responsiveness in the chat function.

Over Easy
United States
Almost 2 years using the app
June 12, 2020

Easy to navigate dashboard, intuitive UX, seamless integration with our apps, and next level customer support -- Postscript SMS is the total package !

Ready Set Judy
United States
Almost 2 years using the app
May 26, 2020

Great app - easy to use, but above all, great customer service with real people who actually respond right away. I have worked with Shannon and she's been outstanding in helping us out.

AZOTH
United States
Almost 2 years using the app
March 1, 2022

I love Postscript. It's an amazing app with amazing customer service! They're always so helpful and quick to respond.

Yin Yang Boutique
United States
Almost 2 years using the app
Edited August 31, 2021

When I was having some issues, the support team was super helpful and Sylvia fixed our issues quickly! She was super friendly and answered any questions I had

Pepperwood Candle Co
United States
Almost 2 years using the app
April 22, 2022

Just downloaded this app and i was able to chat live with someone immediately. Also had quick help on a few changes i immediately wanted to make. So far im very impressed!!

Paradise Crush
United States
Almost 2 years using the app
September 8, 2020

We used this app to set up our subscription management for Recharge & Shopify via SMS and so far it's making everything run much smoother. Really simple setup and great, prompt and helpful customer support.

GO BIG
United States
Almost 2 years using the app
August 19, 2022

Top notch customer service! Fast response in chat, solved my problem and went way beyond to make sure I was a happy customer.

Camille Bryanne Inc.
Canada
Almost 2 years using the app
March 31, 2022

Great customer service experience with Porshai. She answered all my questions and was very patient :)

Alphabet For Humanity
Canada
Almost 2 years using the app
Edited May 15, 2020

I have seen incredible return on Barn Chic Boutique's text marketing with Postscript, and I love the personal attention I received when doing the walk through. I also like that questions are answered quickly and thoroughly. Highly recommend Postscript and glad that Jane from Glow Group helped me get set up.

Barn Chic Boutique
United States
Almost 2 years using the app