Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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Every time that I contact Postscript online they get back to me within minutes if they are open! I am a new small business owner and I have been so dazed and confused with what I am doing. I've contacted them 4 times since I've been with them for 2 weeks and they send me screenshots with detailed instructions on what to do. Also, if I can't find something on my screen, then they generate a report and show me in the chat. I cannot say how thrilled I am with Sandy Quiett and the rest of the tech support staff! Keep up the great work!
Easy to use for campaign setup and helpful support. Integrates well with Shopify and Klaviyo. SMS has been a great new channel for us.
Have had an amazing time working with the team at PostScript, by far one of the best, if not the best, SMS solution out there.
I use this app to help me automate simple functions straight to the hand of our awesome customer base at AleHorn. Skal!
Excellent app. Makes being compliant easy and the training/UX of the app drives you towards best SMS practices. Their base flows/campaigns are great starter templates and you will see value right out of the box.
One of the few SMS Marketing tools that does Shopify Checkout opt-in well, some don't do it at all which is a deal breaker in my mind. As well as some great integrations (we utilize Klaviyo and being able to combine our sign-up forms was a key requirement for us).
Lastly, their Live Chat support has been insanely good. I get responses almost instantly and their CS team is extremely helpful and has never failed me.
Look forward to building our SMS strategy out more with Postscript and seeing how they evolve to bring more value to our marketing.
Postscript has been the ideal tool to get us started on SMS. The ROI has been very strong, but the team has also been incredibly hands on, helping educate and ramp us up on this new channel.
Amazing customer service. Flows and feel of the app exactly what we were looking for in an SMS partner.
Customer support was super great. Kyler is awesome. The format of Postscript is really easy to use. Love it.
Helped me pool a collection of phone numbers by offering a popup on screen. The support was also really helpful in getting the text sent out
Porshai was so helpful in explaining my questions about segments. Not only did she verify my work, but she thoroughly explained how this feature will work in the future.