Reviews (1,964)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with team members like Taylor, Meg, and Faith often recognized for their prompt and friendly support. The app is easy to use and set up, making it accessible for those new to SMS marketing. Its robust features, such as automations, campaigns, and direct customer interactions via text, have significantly increased customer engagement and sales. Merchants also appreciate the app's reliable performance, continuous updates, and commitment to ethical practices and compliance, making it a valuable tool for enhancing marketing strategies and growing SMS subscriber bases.

Edited October 6, 2020

Great app that has allowed me to upload my contacts and send effortlessly. I love the way they charge per month and it covers our relatively large list. Thank you!

hsandn
United States
Almost 2 years using the app
Edited May 12, 2020

This is the most complete texting app on the market. Not only does it integrate fully with my online store, but the ability to add emojis, gifs, links and images makes this app a money maker for us. -Pattie

Moxie a sass + class boutique
United States
Almost 2 years using the app
June 15, 2021

Tyler from support was very helpful and solved my issue immediately. This app is performing very well so far and is simple to use. It has definitely helped my store in terms of revenue via SMS marketing. I will continue to use :)

Nelo Cosmetics
United States
Almost 2 years using the app
March 1, 2022

Great customer service and great application.
I really liked the keywords and flows, easy and simple to make extra revenue on the backend.

simplysaltedrecipes
United States
Almost 2 years using the app
October 29, 2021

This was easily the most rewarding decision I could have ever made. Massive revenue boost within a week! And I generated 18 grand just from 400 numbers this month. Huge shoutout to Jeffrey, Ally, and Ellie on the PS team. Their support has been a huge deal for me and my team. On top of that, they actually built out flows for us! Incredible..... Thanks a million! - Ben R

Muir Way
United States
Almost 2 years using the app
February 3, 2021

LOVE this app so far the customer support is amazing. So far very impressed! Hoping to make this my main sms tool.

AmourPrints
United States
Almost 2 years using the app
January 19, 2022

Thanks to Porshai for her fast response and kindness she sent a very helpful article on the item i was needing

Partsology
United States
Almost 2 years using the app
July 8, 2022

The customer service is unmatched. I came at Kyler with so many different questions in rapid fire. She answered everything patiently and made some very helpful suggestions

Be Maraki
United States
Almost 2 years using the app
July 10, 2020

Shannon at Postscript is legitimately the best. The customer support is unparalleled! She literally stopped her dinner to help me and got the whole team online to fix a bug in the app. They genuinely care about customer success and I would recommend Postscript to anyone looking to take advantage of SMS!

Boma Jewelry
United States
Almost 2 years using the app
August 10, 2022

Faith was my customer service team expert and did an excellent job in assisting with my urgent matter. Greatly appreciate it!

AfroSteamCaps
United States
Almost 2 years using the app