Reviews (1,954)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.

October 29, 2021

Awesome customer service! I am very satisfied with this app. I hope to talk with you guys again soon. Thank you so much.

TankMatez
United States
Over 1 year using the app
Edited July 28, 2021

This app is awesome and customer service team is great. Shoutout to Kyler and Sherrod! Also my consultant Jane who helped me set this up is stellar. Even with a small sample size I think I have already paid for my first month.

GVG BRAND
United States
Over 1 year using the app
October 26, 2020

I always have a great experience with postscripts. I have now added them to another store that I own. www.adorefash.com and www.lipnpour.com. I highly recommend using them.

LipNPour
United States
Over 1 year using the app
September 6, 2022

We've been using Postscript for about 2 years now and it's a great affordable SMS service for small businesses. Compared to other SMS marketing services out there (Attentive and the like) that charge 10x or more, we feel that Postscript provides 90% of the functionality of these other large providers. Over time PS has improved their services (e.g. Flows) that now I feel it's likely just as good for a fraction of the cost. Highly recommend PS if you're a small biz getting into SMS marketing or even if you're a larger one that's more established that needs to get up and running ASAP>

Doppeltree
United States
Over 1 year using the app
June 12, 2020

If you like having great support, postscript is def the go to app for SMS! Any questions I have literally get answered within 5 minutes.

Cartoonimated
United States
Over 1 year using the app
June 7, 2021

Morgen was so beyond helpful with every question I had! She sent over step by step video tutorials to walk me through each step without any confusion. Thank you again for the help and great app!!

that fcking feminist
United States
Over 1 year using the app
June 3, 2020

The best app for running text campaigns, without a doubt. Easy interface, very responsive support team, and lots of great features. I'd recommend to anyone.

Type2Diet
United States
Over 1 year using the app
March 10, 2022

We migrated to Postscript in January and are very happy. The migration was seamless, the team is great, and the software is very user friendly.

Jennifer Zeuner Jewelry
United States
Over 1 year using the app
June 30, 2020

Super user friendly, and I greatly appreciate the tech support that seems to answer within ~2 minutes no matter what time it is. It's really helpful as we learn how to best use this platform and much easier to get in touch with than other platforms we have.

ADAY
United States
Over 1 year using the app
November 23, 2021

I had (still have) an amazing experience. Great team to work with! The support team is always available which is a plus.

Be Wozo
United States
Over 1 year using the app