Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited June 21, 2022

Porshai was so helpful in explaining my questions about segments. Not only did she verify my work, but she thoroughly explained how this feature will work in the future.

Jon Josef
United States
Almost 2 years using the app
Edited April 30, 2021

Michael helped me out with much patience and expertise. I really appreciate Postscript and their team for helping me drive my business forward with confidence. SMS is a gamechanger and Postscripts OWNS it. Great app and excellent team/service.

Fearless Mind
United States
Almost 2 years using the app
November 10, 2021

Porshai was very helpful . A great App , easy to use and very efficient app with great team behind it . They quickly reply to all my questions every time. they are are the best when it comes to automation and customer service. the webinars or training that they do helped me a lot to understand the app and marketing in general. Keep up the Great Work !

Bahawat
United States
Almost 2 years using the app
July 20, 2023

Awesome company and app! Very user-friendly and customer service is fantastic. Also, they are constantly rolling out new features which is great!

Zen Habitats
United States
Almost 2 years using the app
October 12, 2020

I Just signed up but so far I'm super impressed with support! Can't wait to see what the future holds!! Keep up the good work!!!

ABK's Family Boutique
United States
Almost 2 years using the app
May 15, 2020

We are still in the free trial but we already love it and it's already performing great for our store!

Rebellia
United States
Almost 2 years using the app
February 8, 2021

This app could be revolutionary for my business! I cannot wait to build subscribers and get going. I have to mention Shannon - we had some teething problems as based in the UK and she was amazing!!!! Handled everything professionally and as quickly as she could. Said she would contact me with a fix and this was done as promised the very next day. Very impressed so far! Thank you

S&J Fisheries
United Kingdom
Almost 2 years using the app
June 27, 2021

I just started using this app, installed it didn't really set it up and got a conversion in the first week, customer support is awesome, Sherrod helped me during offline hours. Would definitely recommend it.

The Penthouse Closet
United States
Almost 2 years using the app
November 9, 2021

Porschia was very helpful in making sure I properly set up and integrated my SMS subscribers and automations. Super easy to set up and integrate. Plus, they price match! Great app and customer service.

Ever Ascending Tribe
United States
Almost 2 years using the app
August 25, 2021

With Facebook slowing down I looked to other options for promotion. PostScript has been INCREDIBLE! Amazing integration, customer service, etc. Always helpful anytime I need anything and I have noticed an increase in conversion since adding it with my email and social media marketing. So grateful!

RockerByeDestash
United States
Almost 2 years using the app