Reviews (1,954)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.

September 4, 2020

Best SMS app out there... I can not suggest this app enough.

Unbelievable functionality and integration, advanced segmentation and most importantly, great customer support.

Pair this with the Messenger Mastermind Podcast and make yourself millions.

You're welcome in advance.

Constantly Varied Gear
United States
Over 1 year using the app
November 2, 2020

Great app, it has immensely helped with sales overall. The support is fantastic and they respond very quickly. No problems here other than it can be expensive, but it pays for itself quick.

Gorilla Mind
United States
Over 1 year using the app
November 29, 2021

Postscript is very easy to use and it helps us achieve awesome ROI. Customer service is very good too, thanks to Kyler!

Good Protein
Canada
Over 1 year using the app
March 15, 2023

Best SMS app + team on this planet and definitely in the Shopify ecosystem - could not recommend Postscript highly enough to other customers on Shopify! SMS really is one of the most critical channels if you want to grow and retain your customer base in Ecommerce right now

MindFit Co.
United States
Over 1 year using the app
December 3, 2021

My fave SMS service! I've used others before but I love how user friendly Postscripts is and how attentive their customer service is as well! Meg you're the best <3

Ana Does Nailz
United States
Over 1 year using the app
January 30, 2023

RACHEL HELPED ME THRU A TOUGH PACK AND FIXED EVERTYHING ON MY POP UP SHE IS THE BEST.... GIVE HER HER RAISE AND TREAT HER TO A GREAT MEAL :)

LASHED BY BOSS
United States
Over 1 year using the app
July 2, 2020

Super easy to use, great support, great ROI. Took me an hour to get the basics setup and we starting getting additional revenue right away. Highly recommend. A+

Custom Envy
United States
Over 1 year using the app
November 27, 2020

Postscript.io is a nice looking app, I was really happy with the helpful and quick responsive customer service.

Under 5'10
United States
Over 1 year using the app
February 18, 2021

Can I give more than 5 stars?!!! Shannon was absolutely amazing! She was so patient and kind and helped me to set up my Klaviyo integrations and even offered some other recommendations. Customer service has always been so important to me and this was exceptional! I would definitely recommend Postscript Lynette

Crowned By Jelani
United States
Over 1 year using the app
Edited January 22, 2021

Love it so far customer support has been very helpful and efficient I appreciate the help. Thank you sylvia was a great help thanks

Pillow Talk Coaching
United States
Over 1 year using the app