Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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This was easily the most rewarding decision I could have ever made. Massive revenue boost within a week! And I generated 18 grand just from 400 numbers this month. Huge shoutout to Jeffrey, Ally, and Ellie on the PS team. Their support has been a huge deal for me and my team. On top of that, they actually built out flows for us! Incredible..... Thanks a million! - Ben R
LOVE this app so far the customer support is amazing. So far very impressed! Hoping to make this my main sms tool.
Thanks to Porshai for her fast response and kindness she sent a very helpful article on the item i was needing
The customer service is unmatched. I came at Kyler with so many different questions in rapid fire. She answered everything patiently and made some very helpful suggestions
Shannon at Postscript is legitimately the best. The customer support is unparalleled! She literally stopped her dinner to help me and got the whole team online to fix a bug in the app. They genuinely care about customer success and I would recommend Postscript to anyone looking to take advantage of SMS!
Faith was my customer service team expert and did an excellent job in assisting with my urgent matter. Greatly appreciate it!
Support is awesome, helped me step by step.
Zac even set up some automation for me.
Then explained them.
Sylvia is AMAZING ! She was so sweet and informative and answered all my questions swiftly ! She dropped some Postscript gems on me as well ! Thank you so much seriously Sylvia !
I've been using it for a month now. Customer support has been there all through my setup. Support staff is friendly and helpful. Really easy to get started. Integrates easily with Klaviyo and AfterShip.
Using the free version at this time and it's been great. Seeing positive conversions for both list growth and revenue. Igor was helpful in getting me off to a good start. Chat support has been good too.