Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Easy to use and their support is super quick and more than helpful! They are always able to solve whatever issues we may be having within seconds.
I'm really enjoying this app so far, I'm still learning, and thanks to the help of Breanna with my millions of questions.
Great customer service! Super fast at responding and helpful. Thanks Bre!!
Also, we love our reps, Andrea and Jon. They are super fast at responding and care about the success of our business.
Customer service is unbelievable. I am very content and happy with the way PostScript work. I would never use another app besides them.
Just getting started, but the support I've received has been super friendly and responsive! Looking forward to getting going with Postscript.
I love This App! The flow systems are my absolute favorite. Set them up and let them make you money in the background. It always brings me business and the customer service is always spot on.
i absolutely love the live chat option - my questions were answered in seconds and things that previously took at least a few hours, if not a day, with other companies was solved in under 5 minutes with the live chat option. HUGE thanks to Taylor who helped me on live chat and was so efficient and supportive of getting my problem solved quickly!
Strong and reliable platform, no deliverability issues, easy UI, excellent service, and integrates well with an advanced tech stack. Thanks Travis and Jared!
I love that it's super easy to add giphys to my texts and how easy it is to setup! Also the pop-up on the home page has helped me gain new customers!
Great customer service and Sylvia is very responsive and helpful. Still on the trial period, but this app seems to be a great way to communicate with customers directly and avoiding relying on algorithms.