Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

July 7, 2021

So far so good, still learning how to use it. Had a question and was able to speak with someone in minutes. Kyler was great and really helpful. Thanks!

Jax and Ollie
United States
Over 1 year using the app
August 10, 2020

Been using them for over a year and pretty happy. They have given a lot of personalized support and consulting, which is a must for a brand like us with a lean team and no dedicated role for this. Feel like more of a partnership than a "number" like you do with some of the bigger platforms out there.

Snow Teeth Whitening
United States
Over 1 year using the app
June 7, 2019

Abandoned cart campaign had instant benefits and the support has been great so far. Looking forward to seeing more features as they come!

hideAWAY
Australia
Over 1 year using the app
May 8, 2019

Always adding new features and has great customer service :). They are very invested in customer satisfaction.

Daily Steals
United States
Over 1 year using the app
Edited October 5, 2021

Postscript is the best. Huge shout out to Travis and Wasim for helping our account reach its full potential. Great chat support as well. Highly recommended app.

K9 Sport Sack
United States
Over 1 year using the app
August 13, 2020

Great experience! Quick & easy to get started. Best of all, extremely attentive and responsive customer support team.

Weezie Towels
United States
Over 1 year using the app
May 14, 2020

This is the most easiest and best text app to use! I’ve tried a couple other platforms but this one is the best for the price and easy to use for someone who is not the most tech savvy.

Southern Sol
United States
Over 1 year using the app
August 18, 2020

So far so good. Easy setup, great step by step guidance on compliance regulations. Really strong segment & automation features.

Happy Gardens
United States
Over 1 year using the app
October 25, 2021

Truly really appreciated the very quick and thorough help from Cailee as we continue setting up our SMS integration inside of Shopify. She helped with reviewing our account, providing videos with the information we needed, and followed up with tips on how to optimize our implementation even more. Thank you Cailee!!

Food and Meat Co-Op
United States
Over 1 year using the app
Edited September 28, 2021

App is great. 30 day trial & alraedy helped tons. Got over 200 subscirptions & sent out 2 campaigns. Integration is so easy. Love it.

Jozeefash
United States
Over 1 year using the app