Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Just started using the app but the customer service is GREAT! Quick and easy and they are able to help with automations.
I've been a Postscript customer for some time and have thoroughly enjoyed the tool! Oh and the customer service team has been great, shout out to Taylor.
Postscript is one of our highest ROI marketing channels. It's a no brainer for Shopify stores, especially ones selling high value products. We use it to send abandoned carts along with some occasional promotions and the return is very high.
Postscript is one of the best investments I have made for my business to date. After struggling with average email open rates, I sought a more effective way to engage with my customers. With Postscript's easy-to-use tools, I quickly grew my list and converted engaged visitors into buyers. Postscript also helps my brand deliver personalized service. Customers can make inquiries, reach out for support, or reply to text messages at their convenience. Lastly, I cannot say enough about the support team at Postscript. The Postscript team is genuinely passionate about the success of their clients. I appreciate the empathy and care from my lovely Account Manager, Ally, and my outstanding Customer Success Manager, Travis. Travis' in-depth knowledge and diligent guidance have helped me implement best practices, exceed my goals, and grow my average ROI to over 60x. If you are a founder like me and seek the best app to help you exceed your marketing goals and grow your business, Postscript is for you.
This is an excellent service. The support staff is great and responds to your concerns immediately.
Postscript is the best app out there. Flows & automations are top nodge and their customer service is the best. One of their customer reps- Shannon- has been particularly instrumental in helping us set up our text marketing/CX strategy. Would recommend this app to any fellow startup or larger business!
Although I don't use it Postcript to the maximum extent that I should, I've always been happy with what I've done SO FAR. I'm excited to see the benefits of integrating Klaviyo lists & segments with Postcript to send more distinctive texts and GIFS to my customers. Customer service has been extremely helpful as well.
The Postscript team has gone above and beyond helping us launch and scale our SMS program. We have a blast working with them and have been continuously impressed with their level of expertise, attentiveness, and kindness!
this app rocks! thanks, postscript! this has helped us scale our business and talk to our customers in new ways!
Wonderful customer service. Super easy to reach out to, many available articles to help and if you can't find the answer, prompt response on the chat with a super friendly person available to assist!