Reviews (1,964)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with team members like Taylor, Meg, and Faith often recognized for their prompt and friendly support. The app is easy to use and set up, making it accessible for those new to SMS marketing. Its robust features, such as automations, campaigns, and direct customer interactions via text, have significantly increased customer engagement and sales. Merchants also appreciate the app's reliable performance, continuous updates, and commitment to ethical practices and compliance, making it a valuable tool for enhancing marketing strategies and growing SMS subscriber bases.

Edited November 8, 2021

We use Postscript for all of our SMS marketing needs and it's great. It's user-friendly, intuitive, and reasonably priced. Some features need some work such as segment exclusion when sending campaigns but I believe they will get there soon. Thank you. P.S. The customer service is second to none. Shout out to Porshai.

UpliftFood
United States
Over 1 year using the app
Edited October 15, 2021

Love Postscript app. we have brought in over $100k in 9 months while using the application. Postscript team also hosts workshops to assist with maximizing app for profitability. However it is a little pricey when you need to add pictures or emojis

The VVS
United States
Over 1 year using the app
February 4, 2021

I just added this app and so far it is great! Customer service is amazing! I messaged Sylvia for help with keywords while on trial mode and she was fast & incredible! Shannon also helped me and she was so awesome! Hoping to make this app permanent for my hair company

Cambodian Hair Freak LLC
United States
Over 1 year using the app
September 23, 2020

Great app. Customer service is the best. They are very supportive and always there to help when I encountered problems.

Meridian Grooming
United States
Over 1 year using the app
February 18, 2021

I love Postscript! It is easy to use and my customer's have loved it. The customer support is awesome too!

Simply Blush
United States
Over 1 year using the app
September 30, 2020

The app is very easy to use and effective. Revenue has been increasing every month. The customer service is also amazing. Highly recommended.

Elitist
United States
Over 1 year using the app
February 16, 2024

Easily the best tool and team I've encountered and I've been in DTC / E-Comm for 10+ years. Postscript goes above and beyond always and I've marveled at the pace at which they release truly valuable tools for businesses. Highly recommend.

DOPP Fragrances
United States
3 months using the app
November 18, 2021

Super great APP with super responsive customer service! Michael is awesome! Postscript has been a great SMS platform for our company so far.

Backpacker's Pantry
United States
Over 1 year using the app
December 28, 2021

The Postscript team is helpful, creative and fun to work with. They are passionate about helping us grow our business, and grasped our customer segment right away. The Shopify integration is SIGNIFICANTLY better than Attentive or Emotive. If you are on Shopify, don't bother looking at the others, just use Postscript.

Slice Engineering
United States
Over 1 year using the app
November 11, 2021

This app is amazing! I love that it automatically sends my customers welcome messages and abandoned cart messages. Customer service is quick and great as well! Taylor helped when I had an issue and solved my problem right away.

Nariah's Necessities
United States
Over 1 year using the app