Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I'm fairly new to the app and generally have a lot of questions. The support team has been outstanding via chat. Super quick response time, they're kind, funny and knowledgable. This is the best SMS platform I have used as a business owner.
This was an easy way to get set up with text messaging our customers. The customer service via chat was very helpful! Very impressed.
I love this app and the people behind it! Their support team is the best I have encountered with a Shopify app. We are all new to the world of SMS marketing, and their onboarding team made it easy to understand best practices and get campaigns up and running fast. The interface is easy to use, and we are so happy with our experience.
App is so easy to use and the converting percentages are incredible. Not to mention the tech support is amazing!
I love using this app! it helps me reach more customer than ever! 100% impressed and will continue to use it! thank you so much!
If you're going to consider SMS marketing for your e-commerce business, then there's really only one option. We're seeing an incredible ROI on our SMS & MMS Marketing, well beyond email marketing performance and facebook ads. The app and developers are incredibly responsive and are clearly in this for the long haul. No concern over privacy, data, and quality of service. Integrates directly with Shopify and provides automation and audience segmentation. Really looking forward to increasing our SMS marketing/text message strategy for the new year and we'll only trust postscript. Keep up the good work.
New to the app, but the customer service so far has been great. Honest, informative, and very friendly.
I'm still getting used to this app and its integrations. So far I'm impressed with high quality CS team, which has quickly provided me very useful help when setting things up. Thanks!
I had some issues with activation for my automations so I messaged support for help. It was 12:30 am EST and I was't expecting a response however they knew the issue that I was having and solved it promptly! Great customer support!
Hands down the absolute best SMS app out there. From the very start they make sure you store is updated to be fully, legally compliant for SMS (A HUGE DEAL) and they have the best CS out there. Quick to respond, offer help and suggestions and overall every 30 days this PASSIVELY generates an additional 15-20k for our store... just from abandoned cart SMS reminders! If you are sleeping on SMS, stop and sign up with these guys now, you won't regret it!