Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.

June 15, 2022

Awesome Customer service. Easy to use app. Rachel quickly helped me with my concerns. Thank you for your great customer service.

Milly'z Kollection
United States
Over 1 year using the app
January 23, 2021

Postscript is such a well-thought out SMS platform! It's super simple to use and out of all of the SMS apps I considered, Postscript is the best. We've been able to generate many more sales with our automated flows and campaigns. And to top it off, their support team is ON IT and super friendly. Shout-out to Sylvia for helping us through any challenges. I highly recommend choosing Postscript for your SMS marketing partner!

The Wander Club
United States
Over 1 year using the app
June 14, 2020

This has been the best app I have used! The customer service is extraordinary, the set up is easy to use and I am so happy I installed!

JB Boutique
United States
Over 1 year using the app
August 9, 2020

just signed up. had a question and they answered promptly! During our chat I ended up getting a sale for 2 items. I cant wait to really sit down and learn this app!

Fingaz Beauty
United States
Over 1 year using the app
December 19, 2020

The Postscript App allowed me to quickly build my text messaging program and my customers love being able to get a discount just for signing up! I can also tell immediately after sending out a message what traffic I have from it on my Shopify store.

Apple Girl Boutique
United States
Over 1 year using the app
February 3, 2021

I definitely enjoy using this app. The flow is seamless and support is very quick and accurate with explaining how to operate it!

KYW Expressions
United States
Over 1 year using the app
June 21, 2021

Morgen was so helpful and responsive and went above and beyond to make sure she answered all of my questions!

Kate+Gray Boutique
United States
Over 1 year using the app
Edited October 12, 2021

Customer Support has been very helpful. Porshai was quick to find a workaround for a problem I've been having. Thanks so much!

Elizabeth Grant Skin Care
Canada
Over 1 year using the app
April 7, 2022

Porshai was very helpful! I enjoy using this app. I would recommend it to other small business owners.

Everything Mahogany Boutique
United States
Over 1 year using the app
September 3, 2021

Postscript is a great SMS platform. We recently switch and are very happy with the results so far. There are a couple of features I would like to see in the future, but it's great for a smaller brand looking to grow SMS.

Après
United States
Over 1 year using the app