Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

March 15, 2023

Best SMS app + team on this planet and definitely in the Shopify ecosystem - could not recommend Postscript highly enough to other customers on Shopify! SMS really is one of the most critical channels if you want to grow and retain your customer base in Ecommerce right now

MindFit Co.
United States
Over 1 year using the app
January 30, 2023

RACHEL HELPED ME THRU A TOUGH PACK AND FIXED EVERTYHING ON MY POP UP SHE IS THE BEST.... GIVE HER HER RAISE AND TREAT HER TO A GREAT MEAL :)

LASHED BY BOSS
United States
Over 1 year using the app
July 2, 2020

Super easy to use, great support, great ROI. Took me an hour to get the basics setup and we starting getting additional revenue right away. Highly recommend. A+

Custom Envy
United States
Over 1 year using the app
November 27, 2020

Postscript.io is a nice looking app, I was really happy with the helpful and quick responsive customer service.

Under 5'10
United States
Over 1 year using the app
February 18, 2021

Can I give more than 5 stars?!!! Shannon was absolutely amazing! She was so patient and kind and helped me to set up my Klaviyo integrations and even offered some other recommendations. Customer service has always been so important to me and this was exceptional! I would definitely recommend Postscript Lynette

Crowned By Jelani
United States
Over 1 year using the app
Edited January 22, 2021

Love it so far customer support has been very helpful and efficient I appreciate the help. Thank you sylvia was a great help thanks

Pillow Talk Coaching
United States
Over 1 year using the app
November 28, 2019

Guys are working like crazy on uploading my client list on their busiest day of the year. 10/10 for the service, 10/10 for their AMAZING app and contribution to our BFCM weekend.

Outgo
Canada
Over 1 year using the app
September 28, 2020

Great app, very easy to use and has all the features we needed for our SMS campaign. Customer support is very responsive and helped us with any questions/issues we had. Highly recommended!

The Oodie
Australia
Over 1 year using the app
May 12, 2020

This is my 3rd text service and so happy I was convinced to give it another try! It is SO simple to navigate and use, the analytics are clear and easily understood and my favorite part is the gif feature! Makes a HUGE difference. Ive already increased my plan! I highly recommend.

Dakota Flora Boutique
United States
Over 1 year using the app
November 19, 2020

HIGHLY Recommend. I am so pumped - I just downloaded & got started with this App after getting recommended by my ad agency. The past platform I was using was insanely overpriced, which did not allow me to be profitable. I am realizing that Postscripts is offering the same things plus more for a much more affordable price that makes sense and I wish I had known about them sooner! I am already beyond impressed with the service I have been provided by Shannon. She answered all my questions quickly & thoroughly in a personal way. I honestly cannot wait to get started with Postscripts and am going to be recommending this platform!

Gold Hinge Boutique
United States
Over 1 year using the app