Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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This is a must-have app for e-commerce businesses! The conversation rate is through the roof and customers really like this app! The customer service is amazing! Easy setup!
Just started using post script and it has been great so far. The customer service team is amazing. Was having a small issue and they got right on it! Looking forward to purchasing the subscription.❤️
I love the ease of use on this app and it's exceptionally great and fast customer support!! The pricing on the app really affordable compared to other apps.
A really great customer service team! Had an issue that stopped us in our tracks and they solved it. On a Saturday at midnight. Shannon is super helpful too!
So many good things about this company.
1. SMS in ecom just works (in general), it's a no-brainer.
2. They have super customizable campaigns & segments available.
3. The customer service is seriously Second-to-none. You won't regret it!
The support team was super fast and helpful. Sandy was amazing and went above what was asked. I truly didn't know that a tech company was this helpful. Thank You!
Taylor was great in assisting me today! She was so knowledgeable and helpful. She is even following up on email. Thank you!
I just started using this app for my subscribers and I love everything about it so far. I have been help on the chatting by two most understanding team “you guys rock”
AMAZING CUSTOMER SERVICE and prompt to the point answers. I absolutely enjoy the app so far. Would definitely recommend
Postscript has been amazing to my team and me! Mike was super helpful to get us started! Kara has been amazing about meeting the company's specific needs, answering any questions we have, and helping us get the most out of this app that we can!! Not to mention their support team is fantastic! Bre messaged me back almost as soon as I put my request in AND helped me get everything I needed in minutes! 10/10 would recommend!