Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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So far so good! I was looking for a full service SMS system and this is it! They have all of the SMS marketing tools already built in and the interface is clean and easy to use. The conversion rate for the various settings, like for when customers first subscribe has been pretty darn good so far too! Also, I used a different platform before and they did not have half these features and charged way more! I can't wait to start sending out campaigns!
Had some double numbers come in and Sylvia got everything sorted right away. She provided 3 solutions that would be effective, and let us know different ways she could help on the back end. Great customer service!
Amazing customer support, helped me along every step of the way to getting the problem solved! Meg was an amazing help!
Great app and Team. Support is so quick to respond and very helpful. Have very much enjoyed working with Steadman and the whole team. Their Shopify and Klaviyo integrations have made creating segments/campaigns on the fly easier than ever.
Very easy to use and so affordable. We're really impressed with Postscript and have been able to deepen our connection with our customers. Oh, and it has made us a bunch more money, so yeah. It's pretty awesome.
The postscript team have been super helpful and quick to respond when working through the SMS set up process for us at Ugly Drinks. The app itself integrates with our tech stack - recharge, klaviyo, gorgias amongst others. This has been amazingly helpful at getting it off the ground quickly. The help guidelines are super clear and informative on how to handle list growth and strategy, as well as the more technical side. Highly recommend! :)
Great customer service! They are always willing to go above and beyond for you. Love this app! Their SMS flows make our program that much easier.
S/O to Taylor! There was an issue with one of our automations and her and the engineering team didn't stop investigating it until they found a solution even though I was about to move forward with plan b. Their team and level of support can't be beat.
I received assistance from Porshai which was very helpful. She was knowledgeable and customer service was great!
The Roi Postscript gives you is amazing and there customer service is the best! By far one of the best and easiest apps out there!