Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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i got only good things to say about Postscript! Awesome app with fantastic customer service! Postscript really makes it easy for us to manage our SMS Marketing!
I am so pleased with the app and I am still using it as a trial. What I would like to discuss is how invested the customer service advocates are. Shannon and Zev have gone way beyond what I expected. They are dedicated in helping your business grow. They have given me such amazing suggestions that are working. I have numerous apps and this is the best customer service.
Amazing customer support and easy-to-use interface!! Also, the tips they send through their newsletter are super helpful!
Love the app so far and the features!!! I am learning a lot as i am new to Shopify and the chat support team is extremely helpful as well!! 5 stars. Thank You XoXo, Beyond Pretty
Best SMS app in the game. The platform is super intuitive to use and customer support is always there when we need it and always gets whatever we need built out for our SMS campaigns and/or strategy built precisely how we want it!
Always a great experience with Postscript. We have been a customer for a few years and would highly recommend for all of your SMS marketing needs.
User friendly and superior to what is currently available. There are a lot of features that will assist in growing your list and the support team is awesome! They even work on Sundays!
Not only have we been happy with the app, but their customer support team is also amazing! Shannon, who has patiently walked me through my millions of questions, is fantastic. I strongly encourage everyone to at least give it a try!
Sean and the team over at postscript really go ABOVE and BEYOND when it comes to customer service. Aside from the fact that the user interface in and of itself is the most well designed and user friendly SMS platform on the market, the team at postscript is seriously guaranteed to solve any problem that you may have. If you've thought about dabbling in SMS/MMS marketing, this is where you want to be. Postscript will be their to help and guide you from start to finish. Thanks again guys.
So far it has been amazing and I quickly saw an increase in sales utilizing the opt-in method! This is definitely going to be a game changer for my store and I can't wait to discover all the features.