Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I changed to their new plan - "charge by usage" - like four days ago, to save some money because I didn't use SMS Marketing as much. I went from paying $50 a month, to being charged $987 in three days out of nowhere. I literally sent out two campaigns and have 511 subscribers.
Before this, I used this app occasionally and it went well, but this was outrageous.
Love this app!! Segmenting customers is KEY TO SUCCESS!! I love the customer support also, its so nice to correspond with real helpful humans!
Really response customer service who will help you incredibly quickly. If you're running into any issues, don't hesitate to chat them.
Excellent app! We just started using it and it has been GREAT! Easy to use, works well, and the customer service is excellent.
Awesome app for small business owners. Very easy to use and the customer service is top-notch. My customer prefer text marketing than email marketing and I had tried several SMS Marketing apps but this one is the best yet!
The team at postscript is great, I've been using the app for just a few days and it's brought in a ton of lost revenue.
On top of that Zev on the support team has been there answering my questions for every hour of the day to my 100+ questions.
If you're not doing SMS you're leaving money on the table.
Slyvia was the best! She took no time to get what I needed done! Super sweet and works even faster!
Amazing support team, fast and always reliable.
Does exactly what it says it does.
Has been very helpful!
PostScript team has been on point!! They really focus on their product and customer support. Every time I needed help they were quick and very detailed regarding troubleshooting the issue.
We launched our online shop about 1.5 year ago and recently ventured into SMS marketing. After researching various apps, Postscript stood out as the most reliable choice. As a beginner in campaign building, I often have questions, but Taylor from Postscript's support team is consistently helpful and resolves my questions. What sets Postscript apart is their commitment to ethical practices, ensuring compliance with text messaging regulations, and their exceptional customer support.