Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

February 15, 2019

Using SMS automations literally doubled our revenue overnight. We have customers texting us back, engaging with us, providing us feedback, etc. It's incredible - best app decisions we've made!

Shef
United States
Over 1 year using the app
June 29, 2020

Good app for SMS and integrates well with many other tools. They lowered the price to make it more affordable and we use it to add five figures a month in sales to our store. Support is generally quick to respond and take care of any issues.

ellyandgrace
United States
Over 1 year using the app
September 8, 2021

The customer service is fantastic! He helped me get everything set up through chat and was very helpful. Thanks Michael for all your help!

Woodward Main Street
United States
Over 1 year using the app
November 18, 2021

Launched my collection today and had an issue with a code. Went right to the chat for assistance and spoke to Kyler. Not only did she help me figure out what was going on, but she also provided me some super helpful links to learn how to use Postscript more effectively. A win win! Can't wait to see how much more impactful this app will be to my business!

Style House Tuesday
United States
Over 1 year using the app
April 23, 2021

I had an issue with my pop ups and Tyler fixed everything and explained how he did it! TRULY HEAVEN SENT for a new business owner like myself, to have someone take their time like that. THANK YOU TYLER!

FITTEDTWENTIES
United States
Over 1 year using the app
August 4, 2020

Totally happy with the app. We can now communicate with our customers more efficiently!

Plus the customer service is absolutely amazing!

Miche Beauty
United States
Over 1 year using the app
September 25, 2020

As a new business postscript customer service has been amazing and very helpful. I look forward to scaling my business and upgrading my plan with postscript.

Magnolia Engraved Gifts
United States
Over 1 year using the app
November 29, 2021

Amazing customer service. They helped us out with integrating multiple stores in the smoothest possible way. Best SMS Marketing app out there

Dingbats* Notebooks® - EU Store
United Kingdom
Over 1 year using the app
June 16, 2020

Incredible service. Incredible layout, and coding. Incredible return.
Love everything about it!

Jesus Loves You
United States
Over 1 year using the app
October 7, 2020

We love Postscript! The app is really easy to use to set up automations or to send campaigns. There are several great options for adding integrations to help build your SMS list. And Postscript's support is also super quick and helpful – which we have not found to be the case with other SMS providers! Would definitely recommend Postscript!

KMM & Co.
United States
Over 1 year using the app