Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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Customer Service was very responsive and helpful. The app works well, I haven't used it to its full capacity just yet but the things I have used have worked out very well.
I cannot speak highly enough of this app's features and the team. They have been absolutely fantastic from the start. We've recently had an issue with Shopify billing - the team has been extremely supportive and cooperative. you guys are the best!
If I could give this company 8 out of 5 Stars… I so would! I have used a lot of Text Campaign Platforms and have tried dozens of Shopify apps to help optimize my store and I have to say, PostScript is one of the best companies | apps I have ever used for so many reasons but since I can’t write an entire book, I’ll just write a teaser instead.
First of all, IT WORKS & IT MAKES ME MONEY! First of all it does what it says it will do and I immediately saw a return on my money. Using Post Script has significantly increased my bottom line. Not too mention, the price point is very reasonable compared to other companies who offer a lot less.
Secondly, it is EASY TO USE. It is soooo easy to use. You do not have to be a genius nor completely app savvy. The platform is super easy to navigate and set up. I love analytics as they help me plan my next move and postscript analytics are super thorough.
Lastly, and so important to me is the AMAZING CUSTOMER SERVICE! There is nothing better than a company that actually responds to their clients in a completely timely fashion and really gives a damn. No matter how small or medium my question is, the Postscript team is always there to immediately fix it and their response time is so consistent and has not altered in all my years of utilizing them. Their entire team has been so helpful, I could not possibly ask for more if I tried.
Im obsessed.
Awesome customer service! Super easy to use and one of the most organic ways to increase my sales. Thank you :)
Very easy to use and great customer support via chat. There also is a great help center full of resources to enable quickly.
They did a great job of providing quick and helpful info! I will go back to them when I need help in the future!
So far so good. Very easy to use. Very detailed information. We have only used for about a month but we are liking it.
I'm new to Postscript but can say their customer service and support has been really helpful! Their integration with Shopify makes it easier to quickly see various segments and user types versus downloading reports and manually sorting it out...
new way to get to da paper its a beautiful thing man get on this wave lets gooooooooooooooooooooooooo
The customer service with this app is the absolute best! Sean answered all of my questions promptly and was able to get me started on this awesome app in minutes. I highly recommend this to any and all businesses out there looking to scale and grow their marketing campaigns.