Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I just downloaded recently, but it has been very easy to use and ive grown my list pretty quickly in just a few days! The customer service team was very quick to fix something that was wrong within a few minutes, Zev made it very easy and quick!
I have been using it throughout the trial and it has already been great. I have made money already. I look forward to learning more and using text marketing to scale my business. Also, customer service is responsive, proactive and super helpful. Shannon is a gem.
By far one of the best apps offered with amazing customer service. Sylvia was a great help! Highly recommend.
The customer service team was so friendly and prompt in answering any and all questions I had. Shannon was great!
I love this app! Such an easy way to stay in touch with customers and update them on new product releases. Plus the customer service is SO GOOD! Highly recommend it.
Easy to use and effective way to communicate with my customers. Their customer service is excellent!
Great interface and features. You definitely need to be using SMS/MMS, otherwise you're leaving money on the table.
I have only been using Postscript for like 3 days but it seems to be a great SMS platform. Much better and straight forward compared to one I have used in the past. And their chat support is very helpful!
Amazingly responsive team and very helpful in getting me started!! I am excited to use the app and see the customer revenue grow.
The customer support for this app is outstanding. The person I chatted with linked me to an updated article that had all the details I needed. I appreciated that the article was updated last week with current screen shots. Nothing worse than a help article that hasn't been refreshed in a coupel of years. Also, love the gif option in chat.