Reviews (1,958)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, with team members like Taylor, Meg, and Faith often highlighted for their responsiveness. The app is easy to use, enabling quick setup and management of SMS campaigns and automations. Merchants appreciate the effective SMS marketing tools that significantly boost customer engagement and sales. The live chat feature is especially valued for providing prompt and useful support. The onboarding process is well-received, offering ample educational resources to help optimize SMS strategies. Merchants also benefit from robust integration capabilities and the ability to customize SMS campaigns to fit specific business needs. Continuous updates and new features keep the app aligned with the latest marketing trends and technologies.
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Have been using Postscript for about 6 months now. Has given really good ROI and is pretty easy to use. Their support is also super helpful. 100% recommend!
best SMS Marketing app have cheap prices than other apps and they have great and fast support i use this app in all my stores
ON the 30 day trial now! Shannon of the support team has been wonderful to work with by quickly responding and assisting!
I LOVE this! It's so simple and easy to use! I can run my marketing just like the big boys and gals. The support chat is amazing, Alyssa was so helpful to me! Especially on Thanksgiving! The only thing I recommend is restructuring their prices and credits - My campaign was not going to be sent out as I was only a few credits short - the only option was to upgrade to 10,000 credits. Alyssa helped me out though because she's awesome!
I use this app to grow and reach our customers via text message. It simply works! We are seeing at least a 6x on ROI every single month. It's easy to use and the support is excellent. It is an excellent way to reach customers at different stages of their buying journey.
The software itself is very user friendly and the staff even more so. My boy Zev is always around to help on the live chat or by email if I happen to miss him on the chat. I actually migrated to postscript from smsbump(which btw is absolutely terrible). If your on the fence about which company to use for your SMS marketing, the choice is simple, choose postscript!
I had the pleasure of chatting with Shannon who answered my questions and gave me a link to a tutorial for more info that I was looking for. Thank you Shannon for friendly and accurate customer service!
So far, I enjoy this app as it has several features that help automate and gain subscribers.
It has significantly helped me grow my business and the customer service is top notch. You are fully supported every step of the way!
Taylor, from support was the most patient, helpful person ever ! She helped me make sure the pop ups on my website zaneabbideen.com work seamless and efficient. She was understanding and could now have done it without her! Thank you ! Zane-Abbideen
love the email to phone pop up, the 1:1, and the support for the same price as klaviyo sms. great compliance help and no platform fees