Reviews (1,964)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with team members like Taylor, Meg, and Faith often recognized for their prompt and friendly support. The app is easy to use and set up, making it accessible for those new to SMS marketing. Its robust features, such as automations, campaigns, and direct customer interactions via text, have significantly increased customer engagement and sales. Merchants also appreciate the app's reliable performance, continuous updates, and commitment to ethical practices and compliance, making it a valuable tool for enhancing marketing strategies and growing SMS subscriber bases.

November 19, 2019

If you want to grow your revenue, and the bottom line this is the SMS application to use. With BESPOKE White Glove style service, I can't speak higher of the PostScript Team. We use this on all of our e-commerce brands and projects.

Piper Lou Collection
United States
Over 1 year using the app
July 30, 2020

Have been using Postscript for about 6 months now. Has given really good ROI and is pretty easy to use. Their support is also super helpful. 100% recommend!

Moto Loot
United States
Over 1 year using the app
October 20, 2020

best SMS Marketing app have cheap prices than other apps and they have great and fast support i use this app in all my stores

UltimShoe
France
Over 1 year using the app
February 5, 2021

ON the 30 day trial now! Shannon of the support team has been wonderful to work with by quickly responding and assisting!

BeautyEverywhere
United States
Over 1 year using the app
November 27, 2021

I LOVE this! It's so simple and easy to use! I can run my marketing just like the big boys and gals. The support chat is amazing, Alyssa was so helpful to me! Especially on Thanksgiving! The only thing I recommend is restructuring their prices and credits - My campaign was not going to be sent out as I was only a few credits short - the only option was to upgrade to 10,000 credits. Alyssa helped me out though because she's awesome!

ImJustMe.Me
United States
Over 1 year using the app
Edited June 26, 2020

I use this app to grow and reach our customers via text message. It simply works! We are seeing at least a 6x on ROI every single month. It's easy to use and the support is excellent. It is an excellent way to reach customers at different stages of their buying journey.

Luxiebeauty
United States
Over 1 year using the app
August 26, 2020

The software itself is very user friendly and the staff even more so. My boy Zev is always around to help on the live chat or by email if I happen to miss him on the chat. I actually migrated to postscript from smsbump(which btw is absolutely terrible). If your on the fence about which company to use for your SMS marketing, the choice is simple, choose postscript!

Renewgoo
United States
Over 1 year using the app
Edited September 12, 2020

I had the pleasure of chatting with Shannon who answered my questions and gave me a link to a tutorial for more info that I was looking for. Thank you Shannon for friendly and accurate customer service!
So far, I enjoy this app as it has several features that help automate and gain subscribers.

Jellyfish Tide
United States
Over 1 year using the app
February 8, 2022

It has significantly helped me grow my business and the customer service is top notch. You are fully supported every step of the way!

Vivi Sue
United States
Over 1 year using the app
September 24, 2021

Taylor, from support was the most patient, helpful person ever ! She helped me make sure the pop ups on my website zaneabbideen.com work seamless and efficient. She was understanding and could now have done it without her! Thank you ! Zane-Abbideen

ZANE ABBIDEEN
Australia
Over 1 year using the app