Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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We had a little issue with some functions when it comes to Campaigns but Sylvia and Tyler in the customer support team did an unbelievable job at being responsive and helping out.
App is easy to use, and support is outstanding. The analytics are extremely helpful and easy to integrate into our store. Definitely recommend!!
We are just getting setup, but the pre-sales support from Shannon was excellent, she answered all the questions I had. We'll report back with results once we are up and running.
Great customer service! We love that you can send pictures with text. Very user friendly and would recommend to anyone!
Lightning-fast help is available with their live chat customer service. Faith's quick action allowed me to resolve a customer question in record time.
I worked with Shannon on helping me get everything setup properly and she was amazing. Thank you Shannon.
The Shopify Postscript App has been very effective in communicating with our customers, increasing sales, high conversion rate and great customer support.
Great support. I've had sales conversions over $1100 in my trial period, which is more than I expected. They went above and beyond my expectations and I'm excited about sending out more SMS messages to my customers.
This app is Great! Great for SMS marketing & offers so many features within the app! Great way to build your audience.
Excellent customer service! Had a feature I wanted to have them implement on the app and they built it out and inserted in the same day! Great app, great customer service. They respond in seconds.