Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited October 12, 2021

Customer Support has been very helpful. Porshai was quick to find a workaround for a problem I've been having. Thanks so much!

Elizabeth Grant Skin Care
Canada
Over 1 year using the app
April 7, 2022

Porshai was very helpful! I enjoy using this app. I would recommend it to other small business owners.

Everything Mahogany Boutique
United States
Over 1 year using the app
September 3, 2021

Postscript is a great SMS platform. We recently switch and are very happy with the results so far. There are a couple of features I would like to see in the future, but it's great for a smaller brand looking to grow SMS.

Après
United States
Over 1 year using the app
October 1, 2020

Shannon is the best and so helpful with any hurdles I faced. Love working with such a capable and easy-to-communicate-with team! :)

mintMONGOOSE Jewelry Subscription
United States
Over 1 year using the app
November 30, 2021

Not gonna lie its a bit pricey if you don't understand how to properly send your messages! Sherrod helped me to understand where I was going wrong in eating up my credits! Thanks Sherrod!

VSlay
United States
Over 1 year using the app
November 2, 2020

Great app, it has immensely helped with sales overall. The support is fantastic and they respond very quickly. No problems here other than it can be expensive, but it pays for itself quick.

Gorilla Mind
United States
Over 1 year using the app
September 4, 2020

Best SMS app out there... I can not suggest this app enough.

Unbelievable functionality and integration, advanced segmentation and most importantly, great customer support.

Pair this with the Messenger Mastermind Podcast and make yourself millions.

You're welcome in advance.

Constantly Varied Gear
United States
Over 1 year using the app
November 29, 2021

Postscript is very easy to use and it helps us achieve awesome ROI. Customer service is very good too, thanks to Kyler!

Good Protein
Canada
Over 1 year using the app
August 7, 2019

Great app, easy to set up and integrate with klaviyo, recharge, and other apps we have already. Highly recommend giving it a try -- we started with much more expensive options but this was better priced and has many more automations.

DIABETIC SOCK CLUB
United States
Over 1 year using the app
December 3, 2021

My fave SMS service! I've used others before but I love how user friendly Postscripts is and how attentive their customer service is as well! Meg you're the best <3

Ana Does Nailz
United States
Over 1 year using the app