Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

January 20, 2023

great customer service and relations, easy to use, and very comparable or better price-wise than competitors.

Just Be Kind Co.
United States
Almost 2 years using the app
May 25, 2022

I spoke with Porshai via the customer support chatline and she was beyond helpful! I really do enjoy Postscript and it has done amazing for my business.

Opequon View Ranch Boutique
United States
Almost 2 years using the app
August 11, 2022

Faith was an amazing help!! She helped me figure out issues with setting up my first Campaign on postscripts. She deserves a raise!!

Prosperiteeclothing
United States
Almost 2 years using the app
August 12, 2022

Great SMS app for sending segmented notifications to your customer list. We consistently see 15X+ returns each month. I highly recommend this app.

Fabric Punch
United States
Almost 2 years using the app
August 17, 2020

This is the best SMS service. They don't charge for incoming texts. The transparent analytics and the straight up billing makes the service trustworthy and easy to use. The ability to set up numerous automations will keep you in constant contact with your shoppers. I have seen a 10x ROI for over a year. Tried another service, they did not even come close to Postscript.

Shoes2 Die4
United States
Almost 2 years using the app
November 3, 2021

Porshai is awesome- she provided great service and gets a five star rating. Still have a few things to work out to see if the app will be compatible with HubSpot!

Forest 2 Home
United States
Almost 2 years using the app
Edited October 6, 2020

Great app that has allowed me to upload my contacts and send effortlessly. I love the way they charge per month and it covers our relatively large list. Thank you!

hsandn
United States
Almost 2 years using the app
Edited May 12, 2020

This is the most complete texting app on the market. Not only does it integrate fully with my online store, but the ability to add emojis, gifs, links and images makes this app a money maker for us. -Pattie

Moxie a sass + class boutique
United States
Almost 2 years using the app
June 15, 2021

Tyler from support was very helpful and solved my issue immediately. This app is performing very well so far and is simple to use. It has definitely helped my store in terms of revenue via SMS marketing. I will continue to use :)

Nelo Cosmetics
United States
Almost 2 years using the app
March 1, 2022

Great customer service and great application.
I really liked the keywords and flows, easy and simple to make extra revenue on the backend.

simplysaltedrecipes
United States
Almost 2 years using the app