Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

January 28, 2021

love the email to phone pop up, the 1:1, and the support for the same price as klaviyo sms. great compliance help and no platform fees

Sapiens Beverage Company
United States
Over 1 year using the app
June 10, 2020

Great for SMS marketing! Zev helped me install it and it has been a great help in connecting with our customers.

STRATA
United States
Over 1 year using the app
March 3, 2021

Great intro to the site and fast customer support really help set me up with ease, thank you for all of the help Sylvia!

Goldn Paydirt
United States
Over 1 year using the app
Edited January 31, 2022

Truly impressed with their customer service! Helped me solve a very complex problem in a couple of minutes! They literally sent me their phone number to test if the solution is working. Credits to Taylor from the CS team

Posh Shoppe
United States
About 1 year using the app
October 30, 2020

We are 2 days in and in love with Postscript. It's super easy to get started, install the app, do a bit a setup, get some help from support (who are extremely fast and helpful) if needed, then boom you are done and collecting phone numbers. Integrates very nicely with Shopify Plus and Klaviyo, too!

Franne Golde
United States
About 1 year using the app
April 4, 2022

Love Postscript. The ease of use of their platform and all of the new features they keep adding is amazing. Especially when you compare them to other Apps, I thinks it's the best value. Keep up the good work guys!

Sexy Little Robe
United States
About 1 year using the app
October 12, 2021

Intuitive and easy-to-use platform. Customer Service has been A+, I have had nothing but good experiences with them as I learn the platform. Professional, authentic and knowledgeable.

DripDropORS
United States
About 1 year using the app
July 15, 2020

I'm still learning the app but the support team has been awesome and patient with me. Always quick and super friendly.

ion hearing
United States
About 1 year using the app
May 19, 2021

I use this app for my SMS marketing. Ran into a minor issue, reached out to customer service & they took care of the issue in no time. Love this app.

Kenyon Rolfe
United States
About 1 year using the app
January 26, 2021

The app is great and the support is excellent. I was able to resolve a complicated issue within minutes and it felt like I was talking to a real human.

Voltaire Cycles of Verona NJ
United States
About 1 year using the app