Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

August 20, 2020

Best of the best Shannon is incredible and helped me and my company out tremendously. I highly recommend her

Herb'N Eden
United States
About 1 year using the app
September 7, 2020

My favorite thing about postscript, besides how easy it is, is the customer service. I get responses within the hour at most and have always received amazing service, and fixed any questions or issues I had. They're super cool and nice! The app itself is so easy to use. It helps me track my ROI easily, and is easy to schedule all my texts in advance. Being able to include photos and links are great and it even gives you a suggested "strength" to your text! Love this app and the people who work here!

Peachy Keen Boutique
United States
About 1 year using the app
March 16, 2022

i had the best time working with Sandy , She was very knowledgeable and helpful all the way . she went above and beyond for me to make sure i was very satisfied with all my question . she took time out to help me set up campaign and understand how they work . this is the best customer service i ever had with any company . thank you Sandy I WILL WORK WITH YOU AGAIN!

vagicareproducts
United States
About 1 year using the app
April 5, 2021

PostScript has been an immediate asset to our ecommerce store. Customer service is also quick and super helpful!

FUN FACTORY Inc.
United States
About 1 year using the app
October 7, 2020

I'm the marketing and sales director for a meal prep service and we are loving Postscripts. Easy to use and lets us communicate with our customers for when the order deadline is each week!

MADE SOUTH Meals
United States
About 1 year using the app
May 4, 2022

Great support provided and good service overall. Really looking forward for updates and new features.

Biocol Labs
Portugal
About 1 year using the app
June 21, 2022

Amazing app! Brian Ambrosini was awesome, Megan my current rep is super knowledgeable and Taylor just helped me out of a tight spot! I really appreciate the support. Your platform literally saved my business. Postscripts is a must if you own an ecomm store!

Jennifer Bradley
United States
About 1 year using the app
Edited August 6, 2020

Our customers are loving the promos are able to give out via text instead of emails. Super easy to use.

Classy Boujee Boutique
United States
About 1 year using the app
September 1, 2020

Postscript is a great tool for sms marketing.

For our brand being able to have each app talk to each other is super important and postscript has really good integrations with ReCharge and Gorgias. Plus their live chat is super fast!

Bambu Earth
United States
About 1 year using the app
November 22, 2021

love this app! They also offer set up support. the automation is helpful. I get a bunch of sales from using this platform.

Inspire by Tyler LLC
United States
About 1 year using the app