Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, with team members like Taylor, Meg, and Faith often recognized for their prompt and friendly support. The app is easy to use and set up, making it accessible for those new to SMS marketing. Its robust features, such as automations, campaigns, and direct customer interactions via text, have significantly increased customer engagement and sales. Merchants also appreciate the app's reliable performance, continuous updates, and commitment to ethical practices and compliance, making it a valuable tool for enhancing marketing strategies and growing SMS subscriber bases.
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My favorite thing about postscript, besides how easy it is, is the customer service. I get responses within the hour at most and have always received amazing service, and fixed any questions or issues I had. They're super cool and nice! The app itself is so easy to use. It helps me track my ROI easily, and is easy to schedule all my texts in advance. Being able to include photos and links are great and it even gives you a suggested "strength" to your text! Love this app and the people who work here!
i had the best time working with Sandy , She was very knowledgeable and helpful all the way . she went above and beyond for me to make sure i was very satisfied with all my question . she took time out to help me set up campaign and understand how they work . this is the best customer service i ever had with any company . thank you Sandy I WILL WORK WITH YOU AGAIN!
PostScript has been an immediate asset to our ecommerce store. Customer service is also quick and super helpful!
I'm the marketing and sales director for a meal prep service and we are loving Postscripts. Easy to use and lets us communicate with our customers for when the order deadline is each week!
Great support provided and good service overall. Really looking forward for updates and new features.
Amazing app! Brian Ambrosini was awesome, Megan my current rep is super knowledgeable and Taylor just helped me out of a tight spot! I really appreciate the support. Your platform literally saved my business. Postscripts is a must if you own an ecomm store!
Our customers are loving the promos are able to give out via text instead of emails. Super easy to use.
Postscript is a great tool for sms marketing.
For our brand being able to have each app talk to each other is super important and postscript has really good integrations with ReCharge and Gorgias. Plus their live chat is super fast!
love this app! They also offer set up support. the automation is helpful. I get a bunch of sales from using this platform.
SMS is where the money is at and this is one of the most amazing apps on the market today. Alex is an amazing person to work with along with his team who truly care about their clients. I give this app my highest possible recommendation and it's truly a no-brainer to add it to your store, especially if you can't afford some of those costly email services that don't even convert at this rate. I've already made my money back multiple times over.