Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

February 4, 2019

SMS is where the money is at and this is one of the most amazing apps on the market today. Alex is an amazing person to work with along with his team who truly care about their clients. I give this app my highest possible recommendation and it's truly a no-brainer to add it to your store, especially if you can't afford some of those costly email services that don't even convert at this rate. I've already made my money back multiple times over.

podprintz.com
United States
About 1 year using the app
April 28, 2022

So far it has been really easy to use and their customer support is responsive and kind and helpful. We particularly enjoy the campaign flows feature, and the automations.

Cloud Paper
United States
About 1 year using the app
Edited February 12, 2021

Postscript has exceeded expectations thus far! Very easy to use and get started, great customer service, and overall excellent marketing tool!

Bodewell
United States
About 1 year using the app
July 2, 2020

Easy to use app to set up campaigns and automations. The customer service is quick and great to work with. They are always open to new ideas and integrations.

Alchemy Fine Home
United States
About 1 year using the app
November 8, 2021

Michael was so helpful!! He helped me solve how to better segment my audience in a really creative way. I cannot thank him enough for his skills and excellent customer service!! Using Postscripts has been a fantastic way to connect with our customers and we have been very happy.

Student Nurse Planner
United States
About 1 year using the app
September 22, 2020

I tried to look for 10 stars as 5 won't do justice.
These guys are really committed to make this the best SMS marketing app in the World.
And we are migrating from another app (which although did have a positive ROI), the nature of the service and the cost effective use dies beat anyone out there.
Rated also 5 stars, since although there are things in pending or requested: I trust they will get them done soon.
These are integration with reamaze and quiet hours for international (Australian) customers too.
Thanks ZEV!!!!

Ninja Shark Australia
Australia
About 1 year using the app
March 25, 2022

Very Impressive app! The month trial was very fruitful. Came out with a very good understanding of what this service offers and how powerful this app is. Great tool for any business. The people at postscript are extremely helpful and patient. Great App with an amazing team!

Kalustyan's
United States
About 1 year using the app
Edited July 13, 2023

by far my favorite app for my business! SMS marketing has been a game-changer for us. We saw immediate results. Taylor & all other customer support reps have always been SO helpful.

onewith
United States
About 1 year using the app
May 12, 2020

This app is absolutely amazing and has increased my sales by 10% just after a few months of using it. I highly recommend it.

Wild At Heart Boutique
United States
About 1 year using the app
January 18, 2021

Excellent app and even better customer service! Bryan from the customer support team helped me out very much and got my campaigns running!

Ambition Over Everything 🦁
United States
About 1 year using the app