Reviews (1,954)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.

November 8, 2021

I am new to e commerce and have received the best support from the post script team. The platform is easy to use with lots of content to help you learn more and grow your business!

Rio And West
United States
About 1 year using the app
November 16, 2021

Quick install. Easy setup and works exactly as intended. Numerous integrations are available. Customer support was extremely helpful and responsive when I thought we had an issue when really it was something small caused by a VPN and nothing to do with their app. Would absolutely recommend.

We the Patriots
United States
About 1 year using the app
November 11, 2020

I was referred here from a podcast Messenger Mastermind. I appreciate the customer service. SMS feels so much easier to create and send than email--with fewer characters, less to overthink! This channel isn't generating lots of revenue yet, but I have a lot to do to optimize it still. I like the course that they offer as well. And, the fee structure is simple, which I really appreciate it. I wish it integrated with Omnisend--this has been my biggest hiccup. Overall, I'm satisfied and looking forward to growing this new channel.

Mama & Roo's Supplement Co: Attachment Parenting Products
United States
About 1 year using the app
January 25, 2021

Great app. Good interface and customer support. Kind of weird I could not end free trial early to go ahead an upgrade though.

THREAT OF JOY
United States
About 1 year using the app
February 27, 2020

Easy to use, straight forward and overall a great service. The customer support is outstanding. They respond quickly and never leave a question unanswered! They are always available for help and full of knowledge on how to best run campaigns.

Ryan And Rose
United States
About 1 year using the app
October 9, 2020

Super easy to set up and integrates perfectly with my Klaviyo to continue the need for data to covert customers. This will be so helpful to cut through the email junk mail/promotions folder issue and create exclusivity to those who accept the SMS marketing!

Worth the WERK
United States
About 1 year using the app
December 29, 2022

Postscript is by far my highest-revenue generating channel aside from organic social media. It's super user-friendly and available at a great price. It also gives great insights for how much has been earned through campaigns and automations, customer LTV, acquisition rate, and more. I cannot recommend this app enough! I am looking forward to the day that a widget can be added to replace the email signups with SMS signups.

Little Bug
United States
About 1 year using the app
January 22, 2021

this app is super easy to use and the online chat support is fast and very helpful. i would definitely recommend this to my boutique friends.

Drew Marie Boutique
United States
About 1 year using the app
November 20, 2020

Love the app! Their customer service is out of this world, response takes under 5 mins and is always helpful. If you have not started SMS give postscript a chance.

honeylock
United States
About 1 year using the app
July 4, 2020

Brilliant app. So many Shopify apps sound great before you get them but then are so clunky and weird when you go to use them. This one is incredible - the installation only takes seconds and they even set you up with lots of helpful automations. Literally could not be easier.

Super helpful and fast support, too. They were even available on a holiday! I'm excited to use this app. It's so incredibly well priced, too.

My Little Mascara Club
United States
About 1 year using the app