Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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We moved over from Attentive and couldn't be happier. Our client services manager is incredibly proactive and helpful in guiding us on execution of new ideas and best practices, and we love how nimble we can be with Postscript's interface and functionality.
Recently added this app after it came hugely suggested by so many fellow boutique owners! After using it I can see why - analytics are easy to navigate, customer service is amazing and I love how easy it is to use.
Customer service is outstanding. Anything we've had a question about has been answered and everyone is nice. Bryan has helped us tremendously!
Postscript is the only option worth considering for SMS marketing. The functionality is mindblowing for the price, and their support team and training is insanely helpful.
This is a company I truly love and have used for months! They have helped my business tremendously. I had a small error that occurred this evening and Michael helped me and made sure I understood what occurred and why. Phenomenal customer service hands down!
Great app for marketing and providing customer service. Customers like to send a text more than email and it seems more conversational on their end. The dashboard is super easy to work and find things. Sherrod at Postscript was super helpful and fast with helping us with our questions.
AMAZING Customer Service. My Customer Service rep Meg was extremely helpful and walked me through step by step on how to fix the issue I was having. I feel great knowing I have Meg to go to if I ever have any other issues.
We love using Postscripts for our brand! It is extremely easy and efficient. Support team is excellent as well! Porshai is amazing!
GREAT SUPPORT!! VERY HELPFUL CUSTOMER SERVICE. WAS ABLE TO HELP ME TACKLE ALL MY ISSUES WITH EASE AND PROVIDE AWESOME SERVICE.
One of the best apps for SMS marketing I have found for shopify stores. Very useful and user friendly and setup takes minutes.
And Zev from customer service is a class act. Really good setup and tech support.