Reviews (1,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.
Refine
-
By rating
Great SMS app, super simple to set up and set up campaigns and automations. They also have a great support team who is quick to help and answer any questions - highly recommend!
We are really excited about partnering with Postscript. First and foremost, the people at Postscript are incredibly caring and warm. Very importantly, we continually feel that they have our best interests in mind. We are really excited about the functionality as well, but wanted to highlight the people behind the service here.
Great customer service! Always answer my questions and willing to assist anytime! I would highly recommend
Had some issues with a customer not receiving notifications and Porshai was able to assist me and walk me through what needed to be done. I'm very pleased with both the app and their customer service. Thanks, Porshai!
Using this app for better promotions, and their customer service is beyond fantastic! Dan and Sean are a click away, and have all the answers! Thanks so much for the amaing tool and customer service. Much appreciated, and hard to find today. Rebekah | Polder's Old World Market
I have used 2 other texting services prior to switching to this. The app pays for itself and right from my first campaign it has been very profitable. I love all the flows, set it up and and you are good to go. I highly recommend this service!
Great App for text messaging your customer base. Easy to use. We experienced sales from our first campaign. The staff at Post Script are extremely responsive. This is a must have app for any ecommerce store!!!!
Great costumer service! They were able to address any issue and provide great memes. Would recommend
Okay, so let me tell you about Faith! She is a total rockstar. I have contacted support teams from Facebook, Shopify, Smile rewards, and Postscript all in the past 3 days and Faith by far has been the most helpful, knowledgeable, and informative! She dove into my text discount issue and helped me diagnose the problem. I'm so glad she was my customer support agent!!
This app has been a game changer for our business!! It has been very easy to set up and use. Postscript is a must have for your business! Michael helped me with some issues I was having due to my own errors, and he was so helpful and kind!