Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 12, 2020

This app is absolutely amazing and has increased my sales by 10% just after a few months of using it. I highly recommend it.

Wild At Heart Boutique
United States
About 1 year using the app
January 18, 2021

Excellent app and even better customer service! Bryan from the customer support team helped me out very much and got my campaigns running!

Ambition Over Everything 🦁
United States
About 1 year using the app
September 18, 2020

The customer service is outstanding!!! love this app alot you should get it.!!!!!!!!!!!!!!!!!!!!!!!!!!

MNMLST
United States
About 1 year using the app
January 18, 2021

This app has been very helpful. Integrates with my email list. The segments are helpful to speak with my customers, as well.

A Queendom Cosmetics
United States
About 1 year using the app
May 10, 2023

Taylor was very patient with me and helped answer my questions to navigate the system. She took time to explain the entire process to me and committed to following up. Thank you!

stocksandstilettos
United States
About 1 year using the app
September 14, 2020

This app is a must-have for our marketing funnels. My team and I have tried different apps for SMS - none of them come close to Postscript.

The software is extremely user-friendly and provides really good features for not only promotional level campaigns, but also for customer acquisition and retention!

Revive MD
United States
About 1 year using the app
Edited July 1, 2020

This app has really helped us get to where we are today. The customer service is amazing and they app is so easy to use!

Highline Wellness
United States
About 1 year using the app
July 6, 2020

Postscript is the way to go! The ROI is great and customer service is super helpful. There is no reason you shouldn't be using it.

Lunar Treasure
United States
About 1 year using the app
November 10, 2021

I needed help with a campaign and customer service rep Kyler was awesome, very quick to respond and handled the situation promptly. I'm impressed with her expertise in handling the matter. Thanks so much!

Silverglitzz
United States
About 1 year using the app
October 28, 2021

This app is such a great ROI and easy to use. Also, it helps you connect deeper with your audience. In addition, the help chat is so helpful.

Three Oh Five Swimwear
United States
About 1 year using the app