Reviews (1,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.
Refine
-
By rating
Love the app! Their customer service is out of this world, response takes under 5 mins and is always helpful. If you have not started SMS give postscript a chance.
Brilliant app. So many Shopify apps sound great before you get them but then are so clunky and weird when you go to use them. This one is incredible - the installation only takes seconds and they even set you up with lots of helpful automations. Literally could not be easier.
Super helpful and fast support, too. They were even available on a holiday! I'm excited to use this app. It's so incredibly well priced, too.
Awesome customer service from any of their staff!! Always willing to go the extra mile to assist with all of the bells and whistles.
Tedious to navigate. Customer service lacking, usually takes days and several reps, to answer most simplest concerns.
Love the app so far! And AMAZING customer support. It's Sunday on Thanksgiving weekend and Sean has been helping us and answering newbie questions for hours. It feels like 1 on 1 VIP support! Highly recommended.
absolutely amazing app! as of right now our ROI is about 15X and we only had the app for a month.
As one of our most profitable app we definitely recommend it.
By the way, the customer service is amazing! Every single time we needed them they were there to assist us within minutes!
Thank you Zev and Shannon for all the assistance and congratulations on the app itself!!!!
I've used this to recover sales and alert customers to new offerings. Most recently I had a small tech issue and the customer support (Shannon) was beyond amazing and helpful. Resolved my issue and I'm back up and running.
Hands down the BEST sms app out there. I've used several others and only postscript ensures your legally compliant, has an easy to use interface and integrates with all the top apps! I've moved 8 other brands into postscript and its been more than worth it!
I love this app!! My ROI has really increased! Amazing staff/tech support also! Always so easy to handle any issues or questions I have!
Fantastic app. When you install this it setup the most obvious sequences by itself and with minimum intervention it starts making you money right away.
In top of that, the customer service team does an outstanding job and works very fast!