Reviews (238)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website professionalism and functionality. It simplifies customer interactions by addressing common questions, improving service efficiency with its easy installation, user-friendly interface, and customizable designs. The app supports multiple languages and includes a reliable performance with responsive customer support. The free version is popular, though some opt for an upgrade for more features.

Edited May 4, 2017

The app works fine but what really bothers me is that they market it as being free but the free version includes a question in your FAQ that says "What is POWr?" that looks exactly like your other questions. A freaking question inside your FAQ!! Who in their right mind would let a question like that to remain "disguised" in your FAQ if you take your website seriously. A question like that is hugely confusing for clients, specially if your website runs in a non english speaking country like mine, and leaves a big impression that you simple do not care about it.

My suggestion for POWr is for them to find a more elegant and fair solution to put their logo on the free version. A solution that doesn't confuse or mislead the user's clients. Or simply stop offering a free version.

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EDIT (04/05/17):
Powr contacted us and offered a solution that suited us.
Although the problem mentioned above remains in the free version I'll reconsider my rating.

Coronel Palheta Coffee Hunters
Brazil
Over 1 year using the app
December 27, 2018

LOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVE

Dan Gaming
France
About 1 month using the app
February 18, 2022

POWR is a great App for my FAQ, many options for personnalisation, and was easy to embed in my store without coding anything. I can add as much questions as i need, put links into answers, images too, it's perfect ! Thank you

Aynin Jewel
France
About 1 month using the app
POWR.io replied February 18, 2022

Thank you so much for this review. We are glad that you liked our app. We work hard to meet expectations like yours. Please do reach us for any suggestions.

November 10, 2016

So far so good, time saving and goods looking ad ons

Fat Freeze Belts
United Kingdom
About 1 year using the app
June 17, 2020

Helped my website look better! it hiked guide consumers towards the professional side of my product. lllllllllllhboubvoawebljhcipweh pibpkcpwiec

SlippCovers.co
Canada
27 days using the app
April 24, 2019

Amazing and easy to install and use, love it and it is really important to have FAQs on your website so people can ask

Rockefy
Slovakia
27 days using the app
June 7, 2022

Molto buona l app, ma non utilizzate il traduttore automatico di Google perché va a modificare il testo in modo anomalo, per il resto perfetta!!

Errer
Italy
About 1 year using the app
POWR.io replied June 7, 2022

Thank you so much for taking the time to provide feedback! Rest assured that all of these are being forwarded to our engineers as they continuously update our plugins and hopefully, will consider adding this to our roadmap.

April 17, 2019

I am trying out the app. I will be in a position to answer right after I start getting consistent traffic to my website. So far though, it seems like a really good initiative and it did make my life easier for sure. Thank you for that, hugely appreciated.

What Load Shedding
United States
25 days using the app
October 1, 2018

I like this app , now my website look professional at all. Hope this will change my exchange rate at least

Pet Shop Hero
Poland
23 days using the app
September 14, 2019

the better app from faq i loved! never will stop to use rsrs... i am very happy for this search of faq app thanks!

Shop 7 Stores
Brazil
21 days using the app