Reviews (239)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website professionalism and functionality. It simplifies customer interactions by addressing common questions, improving service efficiency with its easy installation, user-friendly interface, and customizable designs. The app supports multiple languages and includes a reliable performance with responsive customer support. The free version is popular, though some opt for an upgrade for more features.

November 14, 2020

It's easy! Grateful for the free option (all I needed were 5 Q&A) and templates. This was a true breeze. Wish the rectangles were wider!

Sports-Journal
United States
4 months using the app
March 10, 2017

Very Customisable step by step process. But after you have created a new page and pasted the code.... When you open the page , the pasted code is visible on the page for a few seconds, then the FAQ content loads. The FAQ doent load instantly.

I am still testing, but think it need to improve its loading speed. Overall its Great Quick and free alternative to doing the html codes yourself.

You create your custom page design then paste the F.A.Q code anywhere allowing some freedom of creativity...

Rystyle
United Kingdom
3 months using the app
May 24, 2018

Great features. Easy to use. Exactly what I wanted.

Teeplusbang
United States
6 days using the app
January 3, 2018

Easy to install and set up. I was hoping to step up my FAQ page a bit. This looks very professional. I know there is a way to set up this feature in the code without paying for an app. However, I'm not that tech savvy. It may be worth it to pay someone to set up vs having to pay $4.99 a month. I know it's not much, but it adds up to $60 a year.

www.wicked-good.co
Wicked Good creates handcrafted unique fragrances that embrace the centuries-old craft of bourbon perfumeries but with a bold, modern sensibility and a touch of whimsical magic. #SmellWickedGood

Wicked Good Perfume
United States
3 months using the app
April 3, 2019

So far I really like this App. In order to have a more credible Online Business and build more trust, it is important to have all questions answered and complete transparency with the customer.

Villa Russo, 1898
Dominican Republic
3 months using the app
October 13, 2018

Good plugin, easy to setup but it's only an iframe put in a shopify page that cause long loading time. When you open you page you won't see the FAQ until the iframe is loaded...not a very good solution.

Monkey Bidouille
France
5 months using the app
June 22, 2017

Since my store is just getting off the ground, the free version will do for now. Installation was easy but I had a problem finding the short code. I sent a message to the developers. They responded within minutes. I'm very satisfied.

Chriselainelingerie
United States
6 days using the app
February 25, 2016

Still trying to figure it out but looks good so far

Snuggbugg
United States
5 months using the app
July 9, 2018

super app. easy to use; simple and professional design ! I recommend ..

Vogg
Germany
5 days using the app
September 22, 2018

I am very happy with this application that will increase my conversion rate! in addition it is free thank you!

RunForLive France
France
2 months using the app