POWR Contact Form Builder

POWR Contact Form Builder

Reviews (660)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its quick and easy form creation, supporting lead capture, campaigns, and custom job info. They appreciate its flexibility, customization, and seamless integration with Google Sheets and Zapier. The app handles event registration, contact forms, surveys, and payments well. It integrates smoothly with Shopify, matching website designs effectively. Customer support is praised for being responsive and helpful in resolving issues.

April 6, 2026

We’ve had a great experience using POWR.io across our site. It’s incredibly user-friendly and makes it easy to add functionality without needing a developer every time we want to make an update.

The variety of plugins is a huge plus — from forms to pop-ups, everything is customizable and integrates smoothly into our existing setup. It’s been especially helpful for quickly launching campaigns and capturing leads without slowing down our workflow.

Customer support has also been responsive and helpful whenever we’ve needed it, which makes a big difference.

Overall, POWR.io is a reliable, flexible tool that does exactly what it promises. Great option for teams that want to move fast without overcomplicating things.

Impact Canopies USA
United States
About 6 years using the app
March 5, 2026

Excellent form builder, for a reasonable price. Has everything we need such as branching logic and conditional fields. Integrates well with our storefront. Not complete bug-free but customer service has always quickly responded and solved our issues, which is nice!

Gutes vom Gutshof
Austria
About 4 years using the app
POWR.io replied March 6, 2026

Thank you so much for the kind review! We're really glad the Form Builder is working well for your storefront and that features like branching logic and conditional fields are hitting the mark for you.

It's great to hear our support team has been able to help you get things sorted whenever needed.
If you ever need anything else or have suggestions for improvements, we're always here.

February 19, 2026

Very helpful and useful app that integrates with our website. Perfect to receive data points from submitted forms. Integrates well with Google Sheets.

BabyBuddha Products
United States
Over 5 years using the app
February 9, 2026

We’ve been using POWR Form Builder in our Shopify store and while form issues and a subscription hiccup set us back briefly, the support team was exceptional. They were responsive, genuinely helpful, and got our forms fully restored. Exactly the kind of service you want when something breaks.

The app itself is flexible and does the job well with plenty of customization and integrations, and having a team that actually helps when stuff goes sideways made all the difference for us. Definitely worth considering if you want both a capable form builder and support that doesn’t ghost you.

Vorsteiner
United States
About 4 years using the app
POWR.io replied February 9, 2026

Hi there,
Thank you so much for sharing this thoughtful feedback. We really appreciate you highlighting both sides of the experience and we’re glad our team was able to step in quickly and get everything fully restored for you.

It means a lot to hear that our support made the difference when things went sideways. That’s exactly what we aim for. We’re also happy to know the Form Builder’s flexibility and integrations are serving your Shopify store well.

Thanks again for taking the time to leave such a detailed review, and if you ever need help down the road, we’ll be right here.

Edited January 21, 2026

I'm older than 50 so I am adapting to the new way of customer service that is now designed to be written digital only, & so much slower than an actual conversation with spoken words & immediate back & forth info sharing.
Takes twice as long to get unstuck than it used too, and after health, Time is our next most important & scarcest resource - then money ;)

That said, I'd like to thank the Team at POWR Form Builder as they've been very helpful, very clear, and very knowledgable. Mostly it's intuitive, logical, and efficient - then my starting-to-crust-on-the-inside wee brain needs a little help.

Thank you Legends, especially Arlyne - thank you.

SJS custom
Australia
About 4 years using the app
POWR.io replied January 21, 2026

Thank you so much for taking the time to share this. It truly means a lot to all of us.

You’re absolutely right, the shift to digital-only communication can feel slower and more demanding than a real conversation, especially when time is already such a precious resource. We really appreciate your patience as we work within those limits and do our best to make things clear, efficient, and genuinely helpful.

Your kind words about the team mean a great deal, and I’m especially grateful for the mention. It’s been a pleasure helping you, and we’re always here if you need support along the way.

Thank you again for the encouragement and trust.

Edited March 9, 2026

At first, I found the application a bit difficult to use and it was a little frustrating trying to set everything up. However, their support service was excellent and made a huge difference.

Richard Mervil in particular was incredibly patient, helpful, and quick to respond. He took the time to walk me through everything and helped me fix the issues I was having. Thanks to his help, everything is now working perfectly. I really appreciate the support!

ali-begun
Mexico
About 1 month using the app
POWR.io replied March 9, 2026

Hi there, we are sorry to hear that you're having problems with your app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

March 17, 2026

This is a very helpful app, even with the free version. And the support is very fast.

Retro Barn Country Linens
United States
About 10 years using the app
February 16, 2026

Chat support was quick, clear and solved my problem almost instantly.

BENEFITS 4WD NSW ACT INC
Australia
Over 7 years using the app
March 10, 2026

We are unable to delete old email addresses from the submission notifications. Because our email addresses are rather long, the screen cuts off the X that you would normally use to delete. How else can we delete an email?

Council of 101 Orlando
United States
Over 4 years using the app
POWR.io replied March 10, 2026

Hi, thank you for your feedback! We're sorry to hear you're running into trouble removing email addresses from your submission notifications. Please reach out to us at support@powr.io and our team will be happy to help you get that sorted out!

February 26, 2026

Luiz Campos is amazing from POWR. Give him a promotion and a raise! POWR app is irreplaceable!

Apadana Rugs & Carpets
United States
About 3 years using the app