Reviews (648)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and streamlining data collection with features like contact forms, event registrations, and surveys. It's user-friendly, allowing easy customization without technical skills, and includes autoresponders, Google Sheets integration, and payment options. Merchants appreciate the reliable performance, responsive support, and extensive customization that aligns with their brand aesthetics.

Edited January 21, 2026

I'm older than 50 so I am adapting to the new way of customer service that is now designed to be written digital only, & so much slower than an actual conversation with spoken words & immediate back & forth info sharing.
Takes twice as long to get unstuck than it used too, and after health, Time is our next most important & scarcest resource - then money ;)

That said, I'd like to thank the Team at POWR Form Builder as they've been very helpful, very clear, and very knowledgable. Mostly it's intuitive, logical, and efficient - then my starting-to-crust-on-the-inside wee brain needs a little help.

Thank you Legends, especially Arlyne - thank you.

SJS custom
Australia
About 4 years using the app
POWR.io replied January 21, 2026

Thank you so much for taking the time to share this. It truly means a lot to all of us.

You’re absolutely right, the shift to digital-only communication can feel slower and more demanding than a real conversation, especially when time is already such a precious resource. We really appreciate your patience as we work within those limits and do our best to make things clear, efficient, and genuinely helpful.

Your kind words about the team mean a great deal, and I’m especially grateful for the mention. It’s been a pleasure helping you, and we’re always here if you need support along the way.

Thank you again for the encouragement and trust.

November 4, 2025

App works well to keep our customers in contact with us. Easily organized and viewable.

Kryptonite Products
United States
Over 8 years using the app
POWR.io replied December 2, 2025

Thanks for the review! Glad to hear the app is helping you stay connected with your customers.
If you ever need anything, you can reach us at support@powr.io.

November 6, 2025

Great App! Easy to use form builder, plenty of features, and fast, thorough support.

ENZO'S TABLE
United States
Over 6 years using the app
POWR.io replied December 2, 2025

Thanks for the review! Great to hear you’re enjoying the form builder and that support was helpful.
If you ever need anything else, you can reach us at support@powr.io.

October 31, 2025

Amazing app Mithsou is the best! Really helps keep track of all our customers responses!

KALLATI
United States
Over 5 years using the app
POWR.io replied December 2, 2025

Thanks for the review! Great to hear the app is working well for you and that Mithsou was able to help.
If you ever need anything else, we’re here at support@powr.io.

October 7, 2025

We have been using POWR for couple of years now and we are very satisfied with the results. The app works seamlessly and the support will promptly take care of any issues if there are any.

Black Hawk Japan
Japan
3 months using the app
POWR.io replied December 2, 2025

Thanks for the review! Great to hear POWR has been working smoothly for you over the years and that support has been there when needed.
If you ever need anything else, we’re always here at support@powr.io.

November 24, 2025

makes life easy. complex forms in no time

Vintage Power Wagons
United States
Almost 6 years using the app
POWR.io replied December 2, 2025

Thanks for the review! Great to hear the app is helping you create complex forms quickly.
If you ever need anything else, we’re here at support@powr.io.

November 21, 2025

Had a wonderful customer service experience. Thank you for your speedy response!

Heard Word Meditation
United States
About 1 year using the app
POWR.io replied December 2, 2025

Thanks for the review! Glad to hear you had a great experience and that we could respond quickly.
If you ever need anything else, you can reach us at support@powr.io.

October 21, 2025

We looked for different apps to use them as forms and finally found one that works for everything that we need. It even collects payments.

Premium Hachi Shears
United States
12 days using the app
POWR.io replied December 2, 2025

Thanks for the review! Glad you found a solution that fits everything you need, including payments.
If you ever need help with anything, you can reach us at support@powr.io.

September 15, 2025

Great app! Super easy to use and does exactly what I need. The customer support is also excellent—quick and helpful every time. Highly recommend!

inZaynity.com
United States
About 2 years using the app
POWR.io replied December 2, 2025

Thanks for the review! Great to hear the app is doing exactly what you need and that support has been consistently helpful.
If you ever need anything, we’re here at support@powr.io.

August 4, 2025

Outstanding Service & Customised Support!

We've had an excellent experience with this app. The interface is user-friendly, and the support team is incredibly responsive. A special shoutout to Jamilya, who went above and beyond to help us set up customised field requirements tailored to our business needs. It's rare to find such a combination of great functionality and helpful service. Highly recommended!

Refurbished Golf Caddies
United States
Almost 4 years using the app
POWR.io replied August 4, 2025

Thank you so much for the amazing review! We're thrilled to hear that you've had such a great experience with the app and our support team.
It means a lot to us that the app has been a good fit for your business, and we’re here anytime you need further support.

Thanks again for recommending us!