Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive design, ease of use, and customizable form templates. They appreciate its seamless integration with other platforms, automation features, and affordability. The app is praised for its performance, functionality, and the professional forms it creates. Many commend the quick and effective customer support team.

December 17, 2023

He was very smooth before the purchase, but couldn't enter after the purchase, so it is not recommended to use it

Enteer Technology Limited Copyright
Hong Kong SAR
27 days using the app
POWR.io replied December 18, 2023

Hi there,

So sorry for your bad experience with our app.
Could you please reach out to us on support@powr.io we will be happy to sort this problem out for you!

October 6, 2023

Very prompt service and actually the self help info I was sent I was able to resolve, but support still reached out to make sure everything was taken care of.

Newair
United States
Over 4 years using the app
POWR.io replied October 7, 2023

Hi there,

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.

December 19, 2023

Customer service was amazing, app is easy to work through. no complaints! Highly recommend

Precious Perspective
United States
1 day using the app
POWR.io replied December 20, 2023

Thank you so much for the 5 stars and sharing your experience with us 😊

November 10, 2023

Fast responnse and very knowledeable on the issue I was having using the app. I would recommend the anytime.

Grillbot, LLC
United States
Over 8 years using the app
POWR.io replied November 12, 2023

Thanks a lot for the review​ !!

Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection.

Is there anything we can do on our side to deserve a 5-star instead? Anything it is, please do not hesitate to let us know and you can stay assured that we will do my best to help!

Please note that you can edit the rating using the same link below 😊️🙏️

September 8, 2023

This app is my go to and it works very well for my store. I receive and have received many of my clients through the forms I've created with this app so I cannot live without it!! I've never had problems with it until recently but it was fixed IMMEDIATLY!! By Richcarde he honestly saved my day and forms because they were mysterious deleted. He brought them back with no problems and provided stellar customer service. If you have a client based sector within your business then this is the app for you!! My forms with this app has made my client based part of my business run smoothly for going on 3 years and I'm super thankful for it. It's so much you can do with this app!!

So Toi
United States
Almost 2 years using the app
POWR.io replied September 11, 2023

Thank you so much for your kind words! We're delighted to know that you're enjoying your experience with both our app and support team.
Please don't hesitate to contact us again anytime at support@powr.io or via our in-app chat, we'd be more than happy to hear back from you😊️

Edited August 29, 2023

One thing we can say about POWR is that they care about their clients and the users experience using the POWR products.

We had some issues with our POWR Contact Form and with the help of Richcarde and team they were able to solve it to get our store back up and running!

Exceptional service! 5/5!

Artistic Cake Design Inc
Canada
Almost 3 years using the app
July 20, 2023

Had an issue with the form plugin appearing on our Shopify site and couldn't resolve the issue from various FAQs and online troubleshooting, so contacted POWR support and received a message and the resolution within 1 business day. Needed a fast turnaround and got one - excellent app and support. Special thanks to Jamilya for the help.

Kielder
United Kingdom
Almost 8 years using the app
December 22, 2023

Thank you very much Mithsou Mervil

Second Time Around
Switzerland
11 days using the app
December 13, 2023

Many thanks to Arlyne. Great support with kind words.

OLUV Jewelry
Hong Kong SAR
About 16 hours using the app
POWR.io replied December 14, 2023

We're very glad to know you've had such a great experience with us!!!

Thank you so much for your review 💙️💙️

June 12, 2023

POWR lets you create forms with simplicity and ease. I am NOT a computer person, and even I figured it out. Even better is if you need help, they provide a LIVE chat with a specialist to help you with the issue you're having in a quick amount of time. Highly recommended.

Green Wallscapes
United States
About 5 years using the app
POWR.io replied June 12, 2023

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!