Reviews (1,452)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in lead generation and collecting custom job information, enhancing website professionalism and functionality. Its features, including custom form creation, Autoresponder, and integrations with Mailchimp and Google Sheets, are noted for their ease of use and versatility. Customer support is particularly praised, with quick and helpful service from team members like Richcarde, Mithsou, and Irina. Continuous updates and new features keep it relevant and user-friendly.

Edited June 2, 2021

Used this app to build a customisable product range for my website, Have not used all the features as of yet but first impressions are great.

Assets
United Kingdom
2 months using the app
October 10, 2018

App works great, but one of those cheapskate outfits that make it difficult to unsubscribe. Unlike other good apps where when you uninstall them, they unsubscribe you automatically, you have to log into a separate account page. I wasted 2 months of subscriptions cos they only responded after multiple emails from Shopify. So 1 star perhaps harsh as app is good, but when a company costs you money because they are non responsive then I'm paying for their poor service ethic and I have zero tolerance for that.

industrialbrushware
Australia
3 months using the app
April 27, 2019

Great App! I would give 5 stars if it was more user-friendly. Every time I pressed the save button it would go out of the page immediately which can be inconvenient.

Hotpug
Canada
2 months using the app
March 5, 2019

So far so good. Was easy to create! No issue with installing it on my website. Hopefully the rest of it works easy.

MaddiB Boutique
United States
2 months using the app
POWR.io replied March 11, 2019

Thanks for the great review! 🤩Anything we can do to get 5 stars from you? We’d love to hear your feedback!

September 4, 2023

Great software, easy usability and outstanding support response. I would highly recommend POWR as an option for any business. Thanks guys.

Indiegrow
Colombia
4 days using the app
April 12, 2018

Love it! Staff are quick to reply. The form is great!

Petal Jewellery Shop
Canada
4 days using the app
January 23, 2019

Creates functional and well designed forms that give more functionality than the inbuilt forms for all purposes

WildAir Outdoors
Australia
4 days using the app
May 29, 2018

It does exactly what it says and the form itself is very good to create and add to your site. I love the dashboard and the stats that tell me how many times people have clicked on it. However, it takes an awkward amount of time to load the form whenever you go on the page. I did ask the support team but they simply said that's the way it is and its fast from our side.

Crystalcm
United Kingdom
2 months using the app
June 24, 2019

The worst app and customer service I ever used with my store. I verified before downloading that the form could import a date field to Mailchimp but after installing and spending hours putting the form all over my site, I find out the date field does not work. I spent two months working with customer service only to eventually find out that this feature does not work. And, the customer support either doesn't respond at all or takes days to respond. How is that acceptable? I don't recommend POWr at all.

Sarah's Stands
United States
3 months using the app
POWR.io replied June 24, 2019

Thank you for taking the time to give us this valuable feedback. I am sorry your experience has been less than desirable up to this point. I want to help make it right. There may or may not be an exact fix to your issue at the moment, but I am more than willing to help come up with a possible work around or another solution that can fit your needs. Feel free to reach back out to support and ask for Waylon via ticket. I will own this issue and do what I can to get you sorted out and back on track. Let us earn your business back.

Edited January 30, 2019

Could do with more fonts! Good product overall, used it to make a form for our clients to give us info about the car they want to offer us. Make, model, color, etc.

Momus Auctions
Luxembourg
2 months using the app