Reviews (1,451)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in lead generation and collecting custom job information, enhancing website professionalism and functionality. Its features, including custom form creation, Autoresponder, and integrations with Mailchimp and Google Sheets, are noted for their ease of use and versatility. Customer support is particularly praised, with quick and helpful service from team members like Richcarde, Mithsou, and Irina. Continuous updates and new features keep it relevant and user-friendly.

January 3, 2024

ho parlato con richcarde M. e mi è stato d'aiuto risolvendo ogni mio problema, davvero ottimo.

SYNERGIE & CONSULTING
Italy
10 months using the app
April 19, 2024

Great form builder, customer service is always super helpful, and was great to find an archived form for me so I didn't have to build it again. Thank you!

Red Deer Condo Rentals
Canada
Edited August 14, 2024

Quick and efficient response!

Buddhapants 2
United States
Almost 9 years using the app
POWR.io replied December 1, 2023

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns.

May 12, 2016

Top notch service - prompt & efficient. I was very pleased! Sometimes technical support people can be hard to understand or just difficult in general - their team was very well spoken & explained everything in our terms to make sense of it.

Me4kidz
United States
Almost 9 years using the app
December 5, 2022

Shopify's support is incredibly helpful! I worked with Richcarde M. and he was able to resolve my issue within minutes. He explained what was going on and made sure I was good to go. On top of that, he was so courtesy and cordial. 10/10 would work with Richcarde M. from Shopify again!

islandsbestclothing.net
United States
Over 8 years using the app
Edited February 19, 2020

Wizard Patch embroidered badges and patches and logo makers for clubs, biker wear etc use this app for all our custom embroidered logo patch and badge listings so people can get in touch with us about their orders, or warranty etc and its a great form for people to upload embroidery designs and logos in order for us to customize their embroidered designs, badges and patches and logos etc . Timur is a legend there at Powr and really saved us! Good work guys. check us out https://wizardpatch.com and see the app working for yourself!

Patchesrus
Australia
Over 8 years using the app
July 20, 2023

Had an issue with the form plugin appearing on our Shopify site and couldn't resolve the issue from various FAQs and online troubleshooting, so contacted POWR support and received a message and the resolution within 1 business day. Needed a fast turnaround and got one - excellent app and support. Special thanks to Jamilya for the help.

Kielder
United Kingdom
Almost 8 years using the app
February 17, 2016

Extremely customisable. I am very impressed with how easy it is to create a contact form with a professional look to it.

Directcalibrationsolutions
United Kingdom
Over 7 years using the app
November 1, 2023

very helpful.

BlackboxMyCar Canada
Canada
Over 7 years using the app
POWR.io replied November 2, 2023

Thank you for the feedback, and glad to know that our Form Builder is working according to your needs🙂️

July 20, 2017

Easy to use and has worked like a charm for our site!

Teddythedog
United States
About 7 years using the app