Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive design, ease of use, and customizable form templates. They appreciate its seamless integration with other platforms, automation features, and affordability. The app is praised for its performance, functionality, and the professional forms it creates. Many commend the quick and effective customer support team.

May 2, 2017

It's sweet! It has really helped us form our ambassador program. Getting sales a few days after downloading the app. I just upgraded to premium however it still directs me to upgrade after I want to use some premium features... I selected the shopify payment option, so not sure if it is simply going to take a while to process, but it would be nice to have immediately.

Madera Outdoor
United States
Over 5 years using the app
July 10, 2023

Very straightforward app that is easy to navigate and customize for each company/brand need. The customer service team is also very helpful and quick with resolutions towards any concerns regarding your account. I highly recommend this to any Customer Service Coordinators and companies!

Galison
United States
Over 4 years using the app
POWR.io replied July 12, 2023

Thanks a lot for the review and recommendation Galison, we're so happy to see you spreading the word about us!
Your satisfaction and knowing that you're having the best experience possible will always remain our priority over anything else, and we'll always do our best to go even beyond your expectations😊️

October 19, 2021

Easy to use, good UX. Simple to create new forms and publish to your website. A lot of element options. Great customer service!

Little Words Project
United States
Over 5 years using the app
POWR.io replied October 19, 2021

Hi there,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.

August 18, 2015

Really easy to use, and limitless possibilities!

Johnnyfly
United States
About 5 years using the app
December 9, 2022

Great support and a great application we have used on our website for 5 years now. They have an amazing team and the products simply just work and work well.

Satisfye
United States
About 5 years using the app
POWR.io replied December 9, 2022

Thanks for sharing your rating with us and the community.

March 31, 2015

Actually, if I could get a fraction of a Star, I would. The I-Frame design is not stable, the POW servers are slow, and worse, the customer service was not good for me (waiting three weeks now for someone to look into my store?!?!). To date, our forms are the only aspect of our website that yield us negative reviews from our customers. In the words of my last customer (received this today) from a review source other than our broken POW forms....."I recently had extensive treatments for skin cancers on head, face, neck and ears. I have been told to wear a sunscreen for years, but never found one I liked. The dermatologist suggested Blue Lizard products. Since I had never heard of them, I used your website to send a question before I purchased any. I have not received a reply and wonder if the products are no better than the customer service."

Lost customers, lost reputation, lost revenue….I just got POWed! Having worked in many restaurants (many moons ago), I understand how hurtful it can be to get a crappy tip or a bad Yelp review...it often feels unfair given how hard work the average person never sees (it often is unfair). But then again, sometimes it's exactly what someone needs to get their business up to snuff and get it together.

I am having all of my form professionally reworked. The moment they are done, I will be deleting all POWr short codes from my site.

Oh here's another review on my Yotpo site (Yotpo - a FANTASTIC, very professional app).....

Yotpo Review from 03/28/15, from Frederick M...
"...I sent an online inquiry via the web regarding the address where my order was going. The emails truncated one line of the address and made it appear that it might not be using the full address. In the end it was shipped to the complete address. Unfortunately no one responded to my online inquiry. Thank you. I do think anyone who buys will be happy with the product."

That review is now on my Facebook too.

In fact, the only 4-star reviews I have on Yotpo are due to my customer’s experience with POWr forms. The developer informed me almost a month ago that they would like to know how it was that we created a POWr form in a pop-up dialog box and that it was intended to on be a form on a page....said he would look into it and get back to me (three weeks ago)...still waiting. Done waiting because this code is affecting my business.

Good luck to you POWr. Good luck to those shops that use this app. I hate being negative...."nothing good to say, just don't say anything at all.” I have no time for toys, and no money to waste on reworking code and LOST customers.

Jonathan Clemmer
Blue Lizard Australian Sunscreen
http://bluelizard.net

Blue Lizard Australian Sunscreen
United States
About 5 years using the app
July 19, 2023

Great customer support. We had an issue on our website and their team resolved it in just a couple hours.

Natural Gas Connection
United States
Over 3 years using the app
POWR.io replied July 21, 2023

Thanks a lot for your review!

Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection.

Is there anything I can do on my side to deserve a 5-star instead? Anything it is, please do not hesitate to let me know and you can stay assured that I will do my best to help!

Please note that you can edit the rating using the same link below😊️🙏️

Edited August 29, 2019

I used this app to help me design a form to accept custom design request. It took a minuet, but was pretty easy once I got the hang of it.

Instructions on how to rearrange form elements could be a little more prominent.

Overall great flow.

Easy to make changes

CRYSTAL GLAM
United States
Almost 5 years using the app
May 17, 2023

I've been using this app for several years now and it's worked very well for my site. I've used it for my online forms, galleries, and more. I recently had an issue and Richcarde and Franz were both very helpful in getting my problem resolved in a timely manner.

BreyerHorses.com
United States
Over 4 years using the app
POWR.io replied May 17, 2023

Our gratitude for the 5 stars.. we're super glad to know you've had such a great experience with both our app and support team!!!

Edited April 9, 2024

Thanks to the team at POWr, we have a handful of easy-to-use apps for AskDrGanz.com that do exactly what we want. The reps they have are AMAZING at helping us which saves so much time and headache. Another huge bonus? Every plugin has a similar look and feel, so the learning curve for our staff is minimal as new ones are introduced. POWr provides excellent customer service, and they really listen when we ask for new features. Highly recommend that you give POWr.io a try!

AskDrGanz.com
Canada
Almost 5 years using the app