Reviews (847)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its professional-looking, customizable pop-ups that boost customer engagement and email subscriptions. They find it user-friendly, suitable even for those with limited technical skills, and versatile for various promotional activities. The responsive customer support is also highlighted as a key factor in the app's effectiveness in growing contact lists and enhancing customer interactions.

Edited March 27, 2019

So happy to use this app nice and clean, easy to modify the way I would like, many thanks all your and recommended your app

MingTaoXuan
Canada
Over 5 years using the app
November 21, 2018

Very easy to use and my site has a lot more catch to it than ever! Thank you so much for this app. It really is a gem!

Kalab Leathercraft
Philippines
Over 5 years using the app
October 17, 2016

I've used a few POWr apps with great success, and will continue to do so. Altif and Pilar have offered nothing but continued 5-star support - thanks guys!

Raincry
Canada
About 5 years using the app
September 7, 2022

I hope that this app can help to get more leads and sales. Just installed, yet to see results. Easy to install. It is free and the template looks cute

BEAUT.
Singapore
About 5 years using the app
POWR.io replied September 7, 2022

Hi there,
Thank you so much for your feedback. If you have any questions, please do not hesitate to reach out anytime at support@powr.io as we'd love to hear from you :)

Edited November 19, 2020

I enjoy the easy design and set up of it all....however, this pop up slows down the speed on my shop a little bit which has been hard. I also paid to have the exit pop up option, however the pop up shows up the minute someone moves their mouse. I wish I had to the option for the exit pop up to ONLY appear if someone actually CLICKS the exit button. It defeats the purpose if it shows up before they're actually exiting and only moving their mouse. I will be canceling my upgrade for this reason.

Hand-picked by Ruby
United States
Almost 5 years using the app
POWR.io replied November 19, 2020

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWr team, and we have sent you a reply in your email.

We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

March 24, 2023

I've used the app in both free and paid/subscription models. I needed the added features that weren't available in the free one. I like that the app is straightforward to use and the paid plan doesn't lock you in.

I've recently had an issue with billing, but it was quickly resolved by Powr support through Shopify. Thanks, Gaukhar for your assistance.

Woof Pack Online
Australia
Over 4 years using the app
POWR.io replied March 24, 2023

We're very happy to know you've had a good experience us!
Thank you so much for your review 💙️

August 17, 2017

The app is good, not great--but the customer service is really what pushes it to deliver. In my experience, app support is either great or terrible. A lot of overseas developers don't understand the needs of consumers, which is frustrating. The support team for this app, however, is just the opposite. They are helpful, friendly, and and extremely accommodating. I recommend this app!

Yorkss Shona Gallery
United States
Over 4 years using the app
December 14, 2023

ras, tout est ok et facile d'utilisation

ENNATO
France
About 4 years using the app
January 10, 2019

Just started to use this app, seems really easy to set up and customize. Great deal out there!! Looks professional, and it's FREE !!!!! Awesome.

DL Country Barn
United States
Over 4 years using the app
September 9, 2022

Have been using the app for quite a while. Works as promised, easy to customize and tracks data well. Lost one star as we have experienced some small glitches, but they were promptly corrected by the support team. **Response time of support has been phenomenal and they have explained the issue and the fix.

Calendar Club of Canada
Canada
Over 4 years using the app