Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, effectiveness, and customizability, including CSS styling. It's praised for being user-friendly and intuitive, even for those with limited tech skills. The customer service, particularly from Richcarde, is often commended. Merchants have seen an increase in customer contacts, sales, and email list growth due to the app. It's also appreciated for its seamless integration with Shopify sites and consistent performance.

July 6, 2023

Easy to use, with lots of customisable features and a neat data output directly to a chosen email address. Excellent customer service, including swift problem-solving and developer-side solutions and edits.

Bar-Mats.co.uk
United Kingdom
12 months using the app
POWR.io replied July 7, 2023

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!

November 25, 2023

It's really not working well. While I have only one pop-up active, customers experience multiple version of the pop-up on my website, killing conversasion.
Really one of the worst app I've worked with - not worth the money and should claim it back

LeatherLuxury
Netherlands
2 days using the app
POWR.io replied November 29, 2023

Hello there,
We noticed that you deleted the old popups incorrectly, allowing them to remain on the website. Furthermore, you sent us an email on a weekend (when most of our support team are out of office) and then went straight to post this review in less than an hour before hearing from us unfortunately.

You can stay assured that there is no issue with displaying the app at all, and our support team are always available to assist for any concerns you may have.
It really hurts to see this kind of feedback, as we assume that it doesn't reflect our efforts to provide our users with the best experience possible with our apps.

We sincerely apologize for any inconvenience caused by this misunderstanding and already sent you an email in order to compensate for the situation.
Hopefully we will hear from you soon!

December 10, 2023

Awesome

Teqqnoworld
India
4 months using the app
September 8, 2023

Richcarde M. was very helpful and solved a small pb we had within a minute! amazing

Casa Zanoni
France
Over 2 years using the app
POWR.io replied September 11, 2023

Thank you so much for your review, and glad to know you enjoyed your experience with our support team😁️😃️
It's customers like you that make our job wonderful!!!

May 23, 2023

Richarde M. was extremely helpful when I was having trouble with the app!,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Shamma Sandals
United States
Over 1 year using the app
POWR.io replied May 24, 2023

Thanks a lot for the feedback, and super glad we were able to assist as expected💙️

June 12, 2023

POWR is an incredible app designed to help sales with popup features.
Moreover, online assistance offers helpful support at any time.
Good works,,, LIKE IT!!!!

cocobear
Canada
6 months using the app
POWR.io replied June 12, 2023

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!

Edited May 31, 2023

Such an easy app to use!!:) took me 15 minutes to set up my popups and I'm already getting clients to sign up for my newsletters. highly recommend

PORTABLE ICEBALL MAKER BOTTLE
Canada
About 2 months using the app
POWR.io replied May 31, 2023

Thank you for the feedback, and glad you're loving our apps😉️

November 3, 2023

super speedy and very helpful!

Flaunt Cards
Canada
Over 1 year using the app
August 10, 2023

The app is very simple to use and their customer support is very responsive. Thank you for helping me solve our issue so quickly.

PoliGlow
United States
5 months using the app
POWR.io replied August 12, 2023

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!

October 13, 2023

Easy setup and great customer service.

ULMII
United States
About 1 year using the app
POWR.io replied October 16, 2023

Thank you for the great review 💙️🤩️💙️