Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, effectiveness, and customization options, particularly for displaying disclaimers and offers, and collecting customer contacts. Many have reported increased sales and new contacts, praising its seamless integration with their sites. The customer support, especially Richcarde, is often commended for its efficiency. The app also supports the display of discount coupons and gift cards, and provides data output directly to a chosen email. Despite its longevity, it continues to be reliable and effective.

October 5, 2023

I cancelled the app back in august and im still getting charged. I tried to cacel again and there's no option to cancel.

Shanique Buntyn
Canada
About 1 year using the app
POWR.io replied October 6, 2023

Hi there,

Thanks for your feedback, and sorry to hear about your experience with us.

We noticed that you have already submitted a ticket to our support.

We may confirm that this issue is currently being looked at, and a support agent will be in touch with you soon regarding a fix.

We appreciate your patience in this matter.

July 6, 2023

Easy to use, with lots of customisable features and a neat data output directly to a chosen email address. Excellent customer service, including swift problem-solving and developer-side solutions and edits.

Bar-Mats.co.uk
United Kingdom
About 2 months using the app
POWR.io replied July 7, 2023

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!

May 10, 2023

Easy to use and they were super helpful when I asked a question. Would recommend if you're looking for a great and flexible pop-up. :)

Amanda Deer Jewelry
United States
3 months using the app
POWR.io replied May 10, 2023

Thanks a lot for the feedback Amanda, and super glad we were able to assist as expected💙️
You can stay assured that we will keep doing our best so you can always have the best experience possible with us!!!

July 19, 2023

Causes more headaches then its worth.

Downloaded this pop-up tool because it was marketed that you could connect to google analytics. They have articles and a spot to enter your GTM but turns out that its not actually supported. They only way to get tracking is to email their support team the code. Then cross your fingers and wait for them to enter it into the application.

Have had trouble getting the pop-up to show properly on mobile and just today I woke up to see the pop-up appear half way off the screen.

Cavelit
United States
24 days using the app
POWR.io replied July 21, 2023

Hi there!

So sorry this is happening to you.

Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblinks with live POWR plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround.

June 16, 2023

Love the Powr app popup. It's so easy to use and looks so amazing. I would definitely recommend it to anyone starting out to grow their email and clientele list.

SPAZIO
United States
4 days using the app
POWR.io replied June 16, 2023

Thank you so much for taking the time to leave us this review along with the recommendation, we're delighted to know that you're enjoying your experience with us so far😊️

June 20, 2023

POP UP DOESNT WORK, completely un-reliable. I have contacted their support over 3 times now asking why this doesn't work and i get the same answer every time. " we are looking into it" What am I paying for?? Complete waste of my time.

little luba
Canada
22 days using the app
POWR.io replied June 22, 2023

Hi there,
Thank you so much for your feedback.
We escalated the issue to the ENG team and they're currently looking into that.
Unfortunately, it may require some time to understand the core reason for the issue and push a fix. We will try to resolve this ASAP

May 15, 2023

POWR Popup works great for our business, and provides quick and efficient customer support. Instantly increased email sign ups for our marketing list.

KANSEPT1
United States
14 days using the app
POWR.io replied May 16, 2023

Thank you for the feedback, and glad you're loving our apps😊️

July 10, 2023

Was having trouble with the shopify theme integrating properly. Richcarde M. assisted in getting the popup to work properly!

G Princess Boutique and Apparel
United States
19 days using the app
POWR.io replied July 12, 2023

Our sincere gratitude for the feedback, and glad to know that we were able to assist as expected as well.
Your satisfaction will always remain our priority over anything else in any situation, so don't hesitate to voice your concerns with us anytime; that's the best way to make your experience with POWR even better😉️

October 26, 2023

You get many options and the app has some potential but it also has a steep learning curve and will take you some time to configure your pop ups (too many options & too many menus). For this reason I ended up not using this app since I was looking for something more simple. Also I am not fan of the fact that certain links redirect you outside Shopify to their own website. For an app like this I would prefer everything to be done within shopify

Dumspyrospero
Netherlands
15 minutes using the app
July 22, 2023

It’s a great app, it allows me to display many discount coupons and gift cards for my customers. I’d definitely recommend it.

Sweet Cake Repostería
Uruguay
4 days using the app