Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, effectiveness, and customization options, particularly for displaying disclaimers and offers, and collecting customer contacts. Many have reported increased sales and new contacts, praising its seamless integration with their sites. The customer support, especially Richcarde, is often commended for its efficiency. The app also supports the display of discount coupons and gift cards, and provides data output directly to a chosen email. Despite its longevity, it continues to be reliable and effective.

July 14, 2023

So far so good. Even when I can't figure it out I was able to get help right away with the chat box.

Pickled Pig Creations
United States
About 18 hours using the app
October 26, 2023

You get many options and the app has some potential but it also has a steep learning curve and will take you some time to configure your pop ups (too many options & too many menus). For this reason I ended up not using this app since I was looking for something more simple. Also I am not fan of the fact that certain links redirect you outside Shopify to their own website. For an app like this I would prefer everything to be done within shopify

Dumspyrospero
Netherlands
15 minutes using the app
June 19, 2023

Richard was great! He really helped with the requirements i had to resolve the query’s i needed. Thanks!

the act.
United Kingdom
16 days using the app
POWR.io replied June 19, 2023

Thank you so much for taking the time to leave this review! It was a pleasure assisting you today😁️

November 23, 2023

Adquiri la version Pro y no me funcionan los Popup, no salen en la web. Entro en multiples ocasiones a mi tienda y no sale nada. Para colmo tan pronto instale la app la pagina web me esta alertando de actividades no seguras.

Vidorra
United States
About 3 hours using the app
POWR.io replied November 24, 2023

¡Hola!

Lamento mucho escuchar tu experiencia con la aplicación.

Por favor contáctenos directamente a support@powr.io detallando la dirección de correo electrónico vinculada a su cuenta POWR + enlace web con el complemento POWR en vivo instalado para que podamos investigar el problema por usted.

Muchas gracias por tus comentarios y paciencia.

August 12, 2023

great awesome website adfhlivaekliuyfghvbapoeiuyfrghvpaewi8uyrhgfbvp;aewriugfhbvpaiewurhgfviuaewrhgb

furtopia
United States
15 days using the app
May 25, 2023

Richcarde, Help me a lot. He dived in and sorted everything out, which was great.
Not being an IT person he was good and very patient.

Emma Hope shop
United Kingdom
About 4 hours using the app
POWR.io replied May 25, 2023

Thank you so much for taking the time to leave us a review Emma! It was a pleasure assisting you today😊️

October 17, 2023

Assistenza ottima, veloce e efficace. Ottima esperienza

Gruppo Shopping
Italy
Over 2 years using the app
January 1, 2024

Alles werkt goed na hulp te hebben gekregen van een van jullie medewerkers

SHAKE THE FRAME Art Bookstore
Belgium
About 5 hours using the app
May 17, 2023

Un service d'assistance très réactif et agréable, des réponses précises sur les problématiques que je rencontrais et expliquées via une vidéo personnalisée. Encore un grand merci pour l'aide apportée, c'était parfait!

Ekrin
France
About 1 month using the app
POWR.io replied May 17, 2023

Merci beaucoup de votre avis Ekrin!
C'est un plaisir de savoir que votre expérience avec nous a été parfaite jusque là, et vous avez notre parole que nous nous assurerons que cela continue ainsi🙂️

October 28, 2023

The app just doesn't work, the popups are entirely dysfunctional and the app is unimaginably slow.

Brewffees
Israel
About 17 hours using the app
POWR.io replied October 30, 2023

Hi there,
Thanks for your feedback. It looks like you installed and uninstalled the app within less than 24hrs only.

Really sorry that you had such experience, please note that the popup should be running properly with no issue at all and any dysfunction might be caused by multiple factors depending on the theme you're using or more.
However in all cases when anything unexpected happens, our support team are always available to assist and make sure that everything is running as smoothly as possible on your end.

Would you mind sending us an email as soon as you can at support@powr.io so we can sort this out for you?
We're looking forwar to hearing from you soon!