Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, effectiveness, and customization options, particularly for displaying disclaimers and offers, and collecting customer contacts. Many have reported increased sales and new contacts, praising its seamless integration with their sites. The customer support, especially Richcarde, is often commended for its efficiency. The app also supports the display of discount coupons and gift cards, and provides data output directly to a chosen email. Despite its longevity, it continues to be reliable and effective.

August 7, 2023

Muy amable la interfaz! y el soporte técnico es rápido y eficaz, me ayuda a hacer mis trabajos facilmente.

Foly Muebles
Mexico
22 days using the app
POWR.io replied August 8, 2023

Muchas gracias por sus comentarios, muy contentos de haber podido ayudarlo como estaba previsto!

August 10, 2023

It does not allow you to choose from all collections, and the manual plug-in instructions did not work.

White Flamingo
United States
About 1 hour using the app
POWR.io replied August 12, 2023

Hi there,
Thanks for your feedback, and apologies for any misunderstanding.

Please note that WE DO allow to install the popup on specific collections, and our manual installation does work as well, as there are multiple methods possible.
Could you please send us an email at support@powr.io so we can assist you in the process?

We look forward to hearing from you soon!

August 2, 2017

So I purchased the PopUp App for our Shopify website several months ago to notify our customers we moved to a new location. After a few months I removed the popup and basically kinda forgot I was paying for the app. This week I decided to start using it again this week and I could not get it to work correctly. I contacted the support VIA e-mail, and they responded immediately. It turns out I had mistakenly clicked the wrong setting in setup. They were able to go into my theme settings and fix the problem. If you are looking for a very good popup for your website, I recommend POWr.
ELM USA

Elmusa
United States
Almost 7 years using the app
December 3, 2018

Excellent, easy to use, lots of useful options. Perfect for displaying important information to our website visitors. Thank you!

Imperial Tropicals
United States
Over 6 years using the app
November 1, 2018

es un buen sistema para recolectar correos de clientes activos o pasivos, lo recomiendo ampliamente

WOODSMAN BEARDS
Mexico
Over 5 years using the app
November 21, 2018

Very easy to use and my site has a lot more catch to it than ever! Thank you so much for this app. It really is a gem!

Kalab Leathercraft
Philippines
Over 5 years using the app
October 17, 2016

I've used a few POWr apps with great success, and will continue to do so. Altif and Pilar have offered nothing but continued 5-star support - thanks guys!

Raincry
Canada
About 5 years using the app
September 7, 2022

I hope that this app can help to get more leads and sales. Just installed, yet to see results. Easy to install. It is free and the template looks cute

BEAUT.
Singapore
About 5 years using the app
POWR.io replied September 7, 2022

Hi there,
Thank you so much for your feedback. If you have any questions, please do not hesitate to reach out anytime at support@powr.io as we'd love to hear from you :)

March 24, 2023

I've used the app in both free and paid/subscription models. I needed the added features that weren't available in the free one. I like that the app is straightforward to use and the paid plan doesn't lock you in.

I've recently had an issue with billing, but it was quickly resolved by Powr support through Shopify. Thanks, Gaukhar for your assistance.

Woof Pack Online
Australia
Over 4 years using the app
POWR.io replied March 24, 2023

We're very happy to know you've had a good experience us!
Thank you so much for your review 💙️

August 17, 2017

The app is good, not great--but the customer service is really what pushes it to deliver. In my experience, app support is either great or terrible. A lot of overseas developers don't understand the needs of consumers, which is frustrating. The support team for this app, however, is just the opposite. They are helpful, friendly, and and extremely accommodating. I recommend this app!

Yorkss Shona Gallery
United States
Over 4 years using the app