PreOrder Globo | Back in Stock

PreOrder Globo | Back in Stock

Reviews (1,311)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing pre-orders on out-of-stock items and sending stock availability notifications. It features a user-friendly interface, easy installation, and customizable pre-order buttons and text. The app also supports scheduling product drops, adjusts for timezones, and offers partial payments and reminders, enhancing customer service. Merchants appreciate the integration with systems like Omnisend for marketing, and the responsive support team that often resolves issues within 24 hours via live chat and email. Continuous updates based on merchant feedback contribute to its positive reception.

November 30, 2023

Great customer support!

Accurise
Australia
9 months using the app
December 27, 2020

I used this app for a pre-order it worked amazing! It also was able to tag the orders as pre-orders so I could tell the difference between the two. In love!

Bryant Co Candles
United States
11 months using the app
November 11, 2021

I've used this app for a few months now. Installation is a breeze and adding products to Pre-Order is super easy. We just experienced an issue where it wasn't showing properly, but Sarah at Support fixed it promptly and we were back on. Thank you for this great app!

OHLOLLY
United States
11 months using the app
December 8, 2022

Sarah is extremely helpful and responsive. We use both Pre-order and back in stock feature, both working well. This app is amazing :)
highly recommended!!

Lambwolf Collective
United States
11 months using the app
April 4, 2023

Great for helping us with backorders and items out of stock. The customer support is above par as well. They are quick to meet our needs and find solutions. A+

PCI Race Radios
United States
11 months using the app
Edited November 22, 2021

I am very happy with this app and the quick response I received from the support team. Thank you. :-) On the flip side, customers don't read information provided to them. I've had many pre-orders with dates to order by, information on when I will order the products, and the statement "will ship when available". Customers still email wanting to know why 2 weeks have gone by and they have not received their purchase.

A Homespun Hobby
United States
11 months using the app
November 23, 2020

This app achieved the exact purpose needed, it is super easy to customise and if there were any issues the Globo team was very responsive and were prompt in making any adjustments. very impressed

Klaw Klips
Australia
11 months using the app
November 12, 2019

Fast response and the CS always give easy instructions with screenshots to follow every time we face problems.

Azure Beach and Resort Wear
Australia
11 months using the app
Edited April 23, 2022

We cannot recommend this app at all. We have had it for almost a year soon and we have had so many problems and issues. The downpayment option rarely works and our customers ask us many times why they have to pay the full amount…
Anither big problem is that our customers
only can pre order one product at the time, which means that if a customer wants to pre order 5 different products the have to create 5 different orders with 5 separate shippings costs…
Support could bot help hus with this and we stopped reportng the issues after the first six months.
Now we have deleted this app and are handling our pre orders differently.
Really dissapointed!

Scifitoys.se
Sweden
11 months using the app
March 28, 2022

Globo Pre-Order is very useful for your pre-order or status product, easy to use, cool design, I really recommend it for your website. You can also personnalise your status. A very fast and friendly assistance solve my only problem. You can use with trust.

Metaluna Store
France
11 months using the app