Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

May 6, 2020

We are launching a product tomorrow and decided last minute to add a pre-order app because we know the product will sell out quickly. I had tried two other apps previously, but was not able to get the app working as quickly as I would have liked. After waiting a couple hours to hear back form their support, I became restless.

Third time's the charm right? So I downloaded Pre-Order Manager. I still had a couple issues, but the game-changer was the customer service. Their in-app chat feature had me connected with a support agent within seconds and I not have the button fully functioning after less than an hour. NOTE: My store has a custom theme, so I needed additional help with the code. I was also able to get the button on our quickshop page which is unavailable with the other apps I tried.

Thank you for for speedy, helpful guidance Eugenia :)

green sprouts
United States
23 days using the app
Amai replied May 7, 2020

Thank you so much! It's our pleasure to keep clients satisfied :)
Good luck to your business and thanks for choosing us!

Edited November 20, 2019

Great app! Great customer service! I had some minor issues, but they addressed them right away. It looks good now!

Einstein Underground Press
United States
23 days using the app
Amai replied November 20, 2019

Many thanks for the review!
Let us know if you need any help, we're always glad to assist you

Edited March 2, 2020

Very quick support! Runs out of the box with a few clicks that is great! You just need to make some minor adjustments and thats it! In case you do not see any changes try to delete the cache.

Alb Filter
Germany
23 days using the app
Amai replied March 9, 2020

Thanks for your feedback! It's really appreciated :)

February 25, 2018

Excellent and efficient service!

Peach Gallery
Australia
23 days using the app
November 2, 2021

The app is working very well and new feature get added regularly
Support is also very prompt and remain polite when you a clearly are the issue (aka user error) and not the app ;)

Boutiquemtb
Sweden
Over 1 year using the app
September 15, 2017

Great app! Highly recommended. Love it.

Bunbougu Com Au
Australia
Over 1 year using the app
February 4, 2016

Love it! Big bold red pre-order font in place of the add to cart. Customers will know that the product is not released yet, but they can place an order. In addition, it can be used to warn of an item that is currently not in inventory (sold out or not immediately available), and ask if the customer would still like to order anyway.

I wanted to add that the support is just as top drawer as the product itself. I ran into a small issue and it was resolved in no time!

Tronixweb
United States
23 days using the app
November 1, 2020

I haven't tried it properly, but I had some issues with seeting up the button. And the support just did what great support does, and solved it! I'll come bck and give a better review after I've used it some more.

Joe Nimble Sverige
Sweden
Over 1 year using the app
Amai replied November 18, 2020

Thank you for the encouraging words. It is our pleasure to assist you with your inquiry.

February 13, 2018

Amazing app! Great when you're getting order but can't fulfill just yet!

Yourlixir
United States
22 days using the app
February 2, 2016

I had a few problems with setting up my app, but Philip helped me out immensely and fixed everything promptly. Now the app works great and I've been getting quite a few orders through it.

Writeout
United States
22 days using the app