Amai PreOrder Manager + Notify , 1,049 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.
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Good app and support team helpful and fast when I needed it.
Just started using the app and am really excited. The only reason I gave 4 stars and not 5 is because I am so new to the platform. If all goes as expected after the easy install, I'll be back to upgrade to 5 stars! Whoo hooo..........
Great app! appreciate the quick customer service and follow through! The app works well and was fairly easy to install - it seems a bit expensive but I am glad it has a lot of flexibility.
Thanks for your feedback. Please know that it's really important for us to keep our clients satisfied, so please drop us a line at your convenience at contact@spur-i-t.com in order to discuss the situation. Hope to hear from you soon!
so far so good hope this works for me . preorder is the name of the game..................................
Thank you for the kind words as well as choosing us!
Great app. It made setting up pre-orders a breeze.
**Update #3 (4 Days Later)**
I'm updating my star rating because the team from SpurIT has been extremely helpful in resolving my issues. They have supplied me with a full refund for the erroneous charge and have given me lifetime access to the app to remedy my issues. Thank you guys for your help! :D
**Update #2 (1 Day Later)**
I have worked with the Lead Support Manager to resolve my issue. He was also gracious enough to issue me a refund for the $24.95 charge. I greatly appreciate how quickly these guys reached out to me and how professionally they've helped to resolve my unfavorable experience. As soon as everything is back up and running, my refund is processed, and I'm able to go in and try the app, I'll be reviewing my star rating!
**Update #1 (1 Day Later)**
I've been contacted by a customer support rep telling me I had 3 products activated. This might have been from a previous install a few years ago because apparently, you have to remove code from your theme page (which I only discovered this time). This install I only had ONE active product and was still charged. I have also been contacted (and responded to) the Lead Support Manager from the development company who offered to personally rectify the situation, which I greatly appreciated. I'll update here when and if I hear back.
**Original Review**
I downloaded the app and was pleased that with the FREE plan I would be able to utilize one product for pre-order. But I was disappointed and quite honestly offended to find that I'd been charged for the Unlimited New plan even though I only had ONE product active for Pre-Order. I don't like dishonest apps and am deleting this app immediately solely for this reason.
You are more than welcome! It's our pleasure to keep clients satisfied :)
Awesome app, easy installation process and works perfectly fine as described! Thank you SpurIT!!!!
Very easy to install and easy to use/set-up. A win-win app!
The "Contact Support" button is directly next to the "Rate This App" and only one button works... which is "Rate This App". So I am rating product 1 star as I they don't have an easy way to contact support.
Hi, to contact support you can click on the chat widget which is located at the bottom right hand corner of the app.
You can see the screenshot here since we can't upload it directly to the screen.
https://prnt.sc/8VFuzXUyIsQt
After checking the chat logs, we found that an automated message informing merchants where the chat widget was located was sent to you as well.
Update 11/8/2022: We had made several attempts to contact you via phone and emails but there was no response from either mode of contact.
Extremely quick customer service team, helped resolved my issue within 1 hour of first reaching out. Highlighy recommend
Thank you for the kind words as well as choosing us!:)