Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

September 7, 2016

As a new business we really appreciate these Free add on apps to compliment our store and allow customers to signal their interest in purchasing products when out of stock.

They also where quick to respond and fix a problem i had it was greatly appreciated

Fantasy Lines And Man Cave Designs
Australia
Over 1 year using the app
June 15, 2016

Love this app, it does exactly what I want it to and is easy to customize to match your store's needs. Philip Z and the SpurIT team were incredibly responsive and speedy in helping us set this up. Thank you SpurIT!!

Filmnationmaterials
United States
22 days using the app
March 19, 2021

We've used this app on a handful of stores and it's returned a significant ROI by generating sales that would have otherwise been lost due to stock delays. The support is always prompt and helpful. As well as securing orders, we also use it to gauge interest in new products and ranges, helping us to better plan and manage our product development and stock levels.

Weaver Green Australia
Australia
22 days using the app
Amai replied June 7, 2021

Thank you! We highly appreciate your feedback. Hope you'll keep enjoying the app :)

July 12, 2023

I am not satisfied with this product at all. Since installing, we've just had problems. The biggest one was selling too many products and having to cancel some orders. The system just is not user-friendly and super hard to use if you have multiple variants. Errors occur way too easily. The support is somewhat helpful (hence the two stars) but otherwise I cannot recommend and will cancel my subscription and look for a better product.

The Slow Label
Germany
Over 1 year using the app
April 18, 2017

This app is easy to manage the pre-order items. And the developer who made this app is nice and so responsible!

Perverse
United States
21 days using the app
December 5, 2019

I use this app for a few things, one to discreetly show suppliers what products we would like to add and how they would appear, and also to keep getting orders when items are sold out by the supplier

1st Hustle
United States
21 days using the app
Amai replied December 6, 2019

We are most grateful that you took time out of your busy schedule to leave us a review.
Please feel free to get back to us if you need any assistance. We are here to help you any time.

Edited March 30, 2022

Do not install! Worst experience with an app since years! Now their support even messed up our live theme. It looks like the relaunch of that app is a complete fail. Settings are messed up (e.g. T&C showing up even though not activated), we get a popup about limitation even though this is disabled. All in all a very disappointing situation. Now losing money with this app since 6 days. Support seems to be overloaded... maybe this reads somebody from the management finally?

nuffinz
Austria
About 1 year using the app
Amai replied April 15, 2020

Sorry that you've faced difficulties. Feel free to reach out to us in case of any issues, we are always ready to assist!

September 3, 2015

Great and useful app. A function that one really needs as stock runs out. This allows me to sell up front as we sell expensive items that are hard on cash flow to keep stock of. Great service thanks.

Shopmtd
South Africa
20 days using the app
October 4, 2019

Really Amazing app, also perfect support! Would highly recommend this to anyone that would like to accept Pre-orders!

Aftersocks
Netherlands
20 days using the app
Amai replied October 7, 2019

Thank you :) Please don't hesitate to contact us in case of any issues!

December 9, 2022

Stellar customer service provided by Charie, she's very attentive and quick to response. At first, the pre-order button didn't work but the team was able to fix the issue. I would highly recommend using this app.

ÁINE
Indonesia
20 days using the app
Amai replied December 22, 2022

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)