Reviews (1,064)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, highlighting its ability to keep sales ongoing during low inventory periods. It supports various business models and integrates well with other apps, featuring a user-friendly and customizable interface. The support team is noted for its quick and effective issue resolution, often within the same day, enhancing both sales and customer satisfaction.

March 16, 2017

We like this app. It works smooth!

Shakeitdrink
United States
About 1 month using the app
Edited October 9, 2016

the best thanks alot thanks again best app

Gotcha Looking
United States
About 1 month using the app
August 25, 2015

This app is perfect and so is their customer service!

Vamp Merch
United States
About 1 month using the app
October 23, 2020

Slow support responses, unable to stop pre-orders connecting to shipping app, unable to manually adjust individual orders to fulfil in stock items, error messages everytime try to export orders to csv file - complicated and messy app.

Tusi Stationery
New Zealand
About 1 month using the app
Amai replied October 25, 2020

Thank you for you feedback. Based on our ticket records (which was registered under another store's name), we had gotten back to you in less than 1 business day. Based on our email replied on 01/10/2020 we had mentioned that after writing to your 3rd party shipping app, they were unable to provide us with a solution.

We will resend this email to you again and contact you via phone should you had missed out on the previous email.

February 23, 2016

This app is key for my business and so glad you made it free. Thanks

Pinkybolar Com
Nigeria
About 1 month using the app
May 20, 2020

This is a tremendous app. The global pandemic has caused shortages of some of our most popular products. Rather than having people visit daily to see if items are in stock, we can take orders on a first-come-first-served basis. The only thing that I did to improve the situation is that I switched the payment settings on our site to only take an authorization. We will process the sale when the items are back in stock and ready to ship.

I had some issues getting the button to work with out template, but the team solved it in under 20 hours. Great work! Paid for itself in the first few hours.

BiasLighting.com
United States
About 1 month using the app
Amai replied May 20, 2020

Thank you! Hope the app will keep working for you! Good luck to your business!

October 12, 2016

Good app, very useful and easy to use.

Big Boy Collectibles
United States
About 1 month using the app
October 16, 2020

App was great for my preorders at www.thewindblend.com! Instead of showing add to cart or buy now...my customers saw PREORDER and the discount was applied immediately for them to see! I struggled at first but realized It was user error after the team responded quickly to my email for help...highly recommend

The WindBlend
United States
About 1 month using the app
Amai replied October 19, 2020

Thank you for the awesome review. It is certainly our pleasure to had served you in regards to your inquiry.

February 26, 2016

This is a GREAT app. Easy to install, works exactly as you want it too and Support is fabulous! They made adjustments for me, were proactive in their communication and very responsive.

Really highly recommend this.

Crafted Kosher
United States
About 1 month using the app
March 4, 2021

I'm a new user of the app but thus far it has been very easy to use and setup so very happy. I would recommend the app to any Shopify users.

Loufred PPE
United Kingdom
About 1 month using the app
Amai replied June 7, 2021

Thanks! Hope you'll keep enjoying the app :)