Printful: Print on Demand , 5,991 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its consistent quality, flexibility, and unique features like sleeve prints and private label branding. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and efficient fulfillment process. However, some merchants criticize its high prices, occasional unresponsive customer service, limited mockup diversity, and lack of sustainable clothing options. Despite some reports of slow loading times, its performance is generally seen as reliable and worth the cost.
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The app was easy to setup and use. I wish the resources was linked better inside the app of the Shopify.
Thank you for your review, we truly appreciate it!
In your review, you mention that you wish the resources were linked better in Shopify and we wanted to ask you if you could give us some additional details on your concerns?
You can reach out to us at feedback@printful.com, we'd love to hear from you! :)
- Vita
These guys ROCK! Moved from a different POD (CustomCat) because comparing side by side DTG prints, Printful was more vibrant and it didn't have a TON of pre-treat, the other guys was so coated that the shirts looked discolored.
The partial and 3D Puff caps... ROCK! These are the guys you want to do snapbacks with, trust me. Tight stitches, tight 3d puff. NFL/MLB/NBA quality stuff. I had those other guys and it was definitely garbage.
Having some issues with simple graphics in 3D puff and customer service communication, but overall if you give a sh!t about your brand, the little bit extra you pay is extremely worth it.
Would give 5 star but the inside labels are a major pain in the butt, hopefully they figure out something simpler. It's so painful that I don't even offer more colors because of it.
I have been using printful for a while now and i love how easy it is to use, i quit using printify, even though it was cheaper, they did not carry as many variants as printful and Printful’s quality of the items is superb. I understand due to the pandemic, shipping has not been that great, however my client received his mugs on time. So, so far i have no complaints.
Hey there,
Thank you for your review! We are happy to hear that you are enjoying the quality of our products and are looking forward to a long-lasting collaboration.
-Liva
Good interface, integration and turn around. EU shipping is great - Ideally a UK based centre would be a full 5*
Good customer service. Had an issue with one of my products but they handled it in a timely and professional manner.
Thanks for sharing your review- we truly appreciate it!
To easily add the products to your store, we would recommend using our product push generator. Go to your Printful Dashboard> Stores, click "Add product". You can find a step by step instructions in this link here https://help.printful.com/hc/en-us/articles/360014007480-How-do-I-configure-and-sync-my-Shopify-products- .
If you need any further help with adding your products or anything else, please reach out to our support team at support@printful.com We'll be glad to assist you!
-Lauma
Even if product's initial setup is quite long (hand pick designs for each t-shirt color and size one by one) service looks excellent so far. Quality of print is very good and the ability to order samples is awesome!
The app is pretty easy to use but I don't like the syncing screen at the opening
finally a company that takes over the heavy work of starting a new business. too bad they don't have automatically fulfillment, only complaint I have !
The app is great and the design process makes it easy. But the steps after that are not so good. Slow processing on orders. When ever I bring it up i get the same answer most orders are processed in 2 days and shipped out after that. that must happen to customers who bring in lots of money or favored customers.
Hi there, thank you for your review!
I'm glad to know that your experience with our app has been positive!
In your review, you have mentioned that the order processing is slow. Our fulfillment timeframe is 2-7 business days for apparel orders and 2-5 business days for non-apparel items. There are multiple factors that can affect how quickly an order will be fulfilled such as the availability and stock of the item, the printing technique, and the general order queue at the facility. Of course, we will try to fulfill your orders as quickly as possible and we are working toward a faster fulfillment timeframe as we understand that receiving the orders in a timely manner is important.
If there's anything else you'd like to share about your time with us or if there's anything we can help with, be sure to contact us at feedback@printful.com.
- Zana
So far, so good. Hope they keep adding different products.