Reviews (7,363)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

Edited May 6, 2020

I havent rated the app all the way. So far its pretty good about integrating products, havent had an order yet to see what the customer thinks about it. When all this happens I will give my rating then.

Bikini J
United States
2 months using the app
Printful replied May 7, 2020

Thank you for your review, we appreciate your feedback!
We're also happy to see that you've chosen us as your trusted drop-shipper.

If you have any questions or concerns ...

October 29, 2019

used to loved the app,
but now they added 10$ for worldwide shipping.
So - one t-shirt costs like 12$, which make it 22$ for every person that is not from USA/EUROPE/CANADA.
i used to sell shirts at 20$. now i have to change ALL OF MY PRODUCTS PRICES
10$ shipping worldwide is a lot for a t-shirt. A LOT
i lost money because of that.
have never received a mail or a phone call about it.

but what can ...

MADMANFIRE
Israel
2 months using the app
Printful replied October 29, 2019

Hi, thank you for your review! Thank you for your feedback and input on the recent shipping changes, we definitely appreciate it! We want to decrease the number of lost ...

April 12, 2014

I gave this app two months...

THE GOOD: The products themselves are indeed well built and customer service was very good.

THE BAD: The two hurdles that made this product unfit for my store are the pricing and the configuration. The pricing is incredibly high and put me in a position of either charging such a high price sales suffered greatly or sell product nearly at cost. The configuration is ...

CanYouHandlebar Moustache and Beard Co.
United States
2 months using the app
Edited August 26, 2017

It's been one month exactly since I placed my sample order. And the tracker says it's not even in my country yet, so it seems to work only inside the US. Definitely can't offer anything from Printful to my customers. Hope at least to get the stuff I paid for. The support is silent.
We spent so much time to create the products, so it's a total disappointment.

UPDATE:
The developer refunded my ...

Letsbeach
United Arab Emirates
About 2 months using the app
September 28, 2018

Product quality is ok. I hope you never have to get in touch with anyone at Printful as they don't answer email or give you any updates. I currently have an order still showing being fulfilled that was placed 14 days ago. NO UPDATES, NO EMAIL, NO REPLY to my email asking what's going on. Customer service is a joke at best. Guess which app I'll be deleting and replacing today?

Shirt Nazi
United States
About 2 months using the app
June 6, 2020

This app is easy to install and it is easy to create new products. The problem: When people ORDER. I had a client order a t-shirt (a t-shirt!!) in early May. After several weeks, I wrote to them. They blamed Covid-19 for the delay and said it would be a month (for a t-shirt...'cause they first have to do research and INVENT the t-shirt). THEN, they said THAT type of mystical t-shirt was out of ...

The Shepherd Comic
United States
About 2 months using the app
Printful replied June 9, 2020

Hi there, thank you for your review, we appreciate hearing from you! I’m sorry to hear that your experience with us hasn’t been the most positive so far, but I hope we can ...

February 15, 2018

This is extremely frustrating for me. The price is confusing, the shipping info very complex, and the price isn't very affordable.

Brasnada
Canada
About 1 month using the app
December 9, 2022

Way to hard for set up! Not sure how this will work out but I am giving it a try. I can't even tell if all my stores are connected.

Marusha'
United States
About 1 month using the app
August 7, 2018

Gave it a try but sorry it's true new business owners...just turn the other way. I love their site, I was on my way to use only them for starters but the fulfillment time is horrible along with the shipment time. I guess I should have name the product Casper because the order vanished in thin air. the tracking number is stuck on pre-shipment label created and Printful swears up and down it is the ...

Brippy
United States
About 1 month using the app
January 15, 2021

The integration with Amazon dosen't work anymore, the information on Printful web site is outdated... The discussion I have had with Printful is that Amazon has changed the process and at the moment Printful cannot help, you have to look to Amazon. By reading all the comments on the web and here, I conclude that I am not going to partner with Printful and look for another POD. .

VisualArtCreative
Canada
24 days using the app
Printful replied January 16, 2021

Hi there!

Thank you for your review! We're very sorry your experience using our services hasn't been the best!

We do our best to follow any updates within the integrations. ...