Reviews (7,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its high-quality products and ease of use. They appreciate its seamless Shopify integration, efficient customer support, and reliable fulfillment and shipping. The app offers a wide range of customizable products, advanced design tools, and educational resources. Its commitment to sustainability and global presence with multiple fulfillment centers are also noted positively.
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Printful sent the wrong product to one of my customers due to a bug in their order placement system, where the preview mockup image didn't match the print image that was used. They refused to refund me despite this flaw in their software, so I'm now reviewing new suppliers. The automatic fulfillment feature isn't worth the poor customer service.
A great App that allows you to offer apparel to your customers specific needs, or use your own designs. Easy to use and I love the ability to order samples every month at a discount. They have a variety of brands and products to customize. Even the ability to put your own logo and label on the shipping material. Excellent.
Good integration with Shopify but no support. I'm a new customer and all I get when I click on the chat icon is a list of links. 24/7 customer support?
Hi there!
We're very sorry your experience using our services hasn't been the best!
We try to be available in chat 24/7, though some hours can be more crowded than others and also delay our replies. If you have any questions feel free to email us at support@printful.com or check the availability of the chat button.
We do want to make sure that we provide you with the most elaborate information and answers and customer care is one of our top priorities. We appreciate your feedback in this regard and will use it to improve our services moving forward.
Please feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
- Elina
"Impresión personalizada excepcional: Calidad sobresaliente y servicio rápido. ¡Mis diseños cobraron vida!"
SO happy that they keep updating their services! Quality of posters are amazing! Super vibrant colors!
Quality of apparel is so so.. The prints don't always print straight. half of my samples came with obviously crooked prints, its great that they offer tag removal, but sometimes they remove the tags too roughly and the stitching comes undone, I also had an experience with a tag that was shipped with the tag still on.
Their customer support team are super friendly and helpful but. Had nothing but good experiences with them.
Easily integrated into my website! It allowed me to kick off my business without diving into inventory costs.
I use printful for my brand because of the quality and the support that I can get from the printful team.
Not only do I think the app is amazing, but the product, the turn around time and everything is simply the BEST with Printful.. Thank you
Needs to add bulk-loading capability but still a fantastic app
Love it!