Reviews (6,332)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this print-on-demand service for its consistent quality, flexibility, and superior customer service. It integrates smoothly with e-commerce platforms and offers unique features like sleeve prints, private label branding, and white-label packaging. The service handles all logistics, from printing to shipping, ensuring quality control. Its design editor is advanced and offers free mockups. Merchants appreciate the responsive customer support, competitive base pricing, and potential for increased profit margins with a subscription.
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Have used Printful in the past. Their customer service is not great. We had an issue on an order where we had to cancel an order. We canceled the order on Printful first, then went to Shopify where we canceled it on Shopify's end and it read "canceled" after the order. All was good... that was until the order was pushed through again 4 days later without us authorizing it. We contacted Printful right away to say we had canceled the order and unsure why it was re-sent. The order had only picked 1 item, but that wasn't the issue. The entire time Printful is saying to contact Shopify and Shopify is saying to contact Printful. Printful kept saying "the order is already being fulfilled so we cannot do anything." When I show them we had already canceled the order and the order number is they same they would not listen.
After a ton of back and forth, they still wouldn't look into if there were any glitches but ended up refunding and canceling the order. It didn't stop there, the support representative accused me of "editing" the order number to say "canceled" after it so it wouldn't have been a duplicate order and lying that I had canceled the order. We did NOT lie and every record we show that the order was canceled and the billing page also indicated it was canceled.
We do not want to work with a company that accuses us of lying and "editing" order numbers.
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Thank you for the feedback! ⭐ We appreciate it!
It is pricy and they charge for digital printing every time.
Thank you for the feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
Awesome work!
We appreciate the positive review! 😊
Failed after one month.mTrying to reinstall now.
Thank you for leaving a review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. We'll gladly look into it and do our best to help!
Estoy comenzando en Shopify y hasta ahora la aplicación que mejor me ha funcionado para la creación y edición de productos ha sido Printful, espero que las demás asociadas a la plataforma, den las mismas opciones que Printful o mejores.
¡Nos alegra saber que disfruta trabajando con nosotros!🧡
I definitely recommend Printful. It's easy to use and the selection of products is awesome.
Thank you for your feedback! We appreciate it🧡
Merci Printful c'est grace à vous que j'ai trouvé les clients(es) sur Shopify
Thank you for your review! We appreciate the kind words. If you ever need any further assistance or have any questions along the way, feel free to reach out to us. We're here to support you on your journey!
Much better integration than other POD partners that I have integrated with my Etsy and Shopify stores.
This setup and integration with Shopify has been effortless....awesome!