Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and unique features like sleeve prints and private label branding. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and efficient fulfillment process. However, some merchants criticize its high prices, occasional unresponsive customer service, limited mockup diversity, and lack of sustainable clothing options. Despite some reports of slow loading times, its performance is generally seen as reliable and worth the cost.

March 23, 2024

het zou mooi zijn als je meerdere ontwerpen tegelijk kan toevoegen

Wildwonder
Netherlands
10 months using the app
Printful replied March 24, 2024

Bedankt voor het achterlaten van een recensie! We stellen de feedback op prijs en horen graag meer over de genoemde functie. Stuur ons gerust een e-mail op feedback@printful.com, dan gaan we er naar kijken. :)

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to hear more about the mentioned feature. Feel free to send us an email at feedback@printful.com and we'll take a look into it. :)

Edited January 4, 2024

So far so good!

Zani's Print Store
Canada
4 months using the app
Edited June 15, 2023

Increasing my original rating from two to three stars because Printful has made the print files available on paid orders and I appreciate the time they took to respond.

Pros: the design interface is easy to use to make product templates. The packaging once it is sent to your customer is customized with your brand.

Cons: Shipping is not optimal, think about two weeks from order, and it is expensive. There doesn't seem to be any option for expedited shipping unless you are using manual orders. The models for some of their mock-up shots are in awkward positions that don't really showcase the product, or the models are wearing clothing over the product in the mock-ups. You can only download print files that use Printful's free design elements, if you have a paid order for that product. The sizing charts that import to your store for many of the clothing products are based on measurements taken of the product if it is laying flat, including the chest measurement. This makes no sense. Most clothing size charts offer circumferential measurements, its best to build your own using Shopifies MetaFields

Bird Fluff
United States
7 months using the app
Printful replied June 15, 2023

Hi there!

Thank you for taking the time to leave a review about your experience with Printful.

Expedited shipping option is available only for manual orders, Shopify’s “Shopify” and “Advanced” plan users. The prices are based on real-time pricing of the carrier, but this option is available when specific technical requirements are meant from the platform (how it is for specific plans).

We do our best to upload new mockups as regularly as possible and we take into consideration all feedback provided from our customers. You can also upload your own mockups to your store or use a third-party mockup generator to better showcase the items you offer.

Please note that print files can now be downloaded from paid orders in your Printful dashboard.

Thank you for sharing your concerns about the sizing charts. This information is provided by the manufacturers and in most cases you can see both - measurements of the product laid flat and the body measurements to ensure the best possible fit.

We appreciate you sharing these points as we are constantly working on improvements and making Printful easier to use. Thank you!

November 3, 2023

Could be better

DarkRealmTattoos
United States
Almost 3 years using the app
Printful replied November 6, 2023

Hi! Thank you for the review.
We are constantly working on improvements and we aim to make store management and product adding as easy as possible. You can also reach out to us with some suggestions you may have at feedback@printful.com

October 18, 2023

I order a sample of some of my designs and have not received them

MR Clothing & More
United States
About 1 month using the app
September 5, 2023

Mock up generator is extremely slow, support is not very skilled and Branding Options are limited

Radnax
Spain
10 months using the app
July 2, 2023

I love the concept, I would prefer more control over placement, size, and materials used. Overall, the concept is excellent! I can't comment on the quality as I have yet to make a sale from doing the print-on-demand with Printful.

Eves Solution LLC
United States
About 1 month using the app
November 13, 2023

Buena página para personas que quieran a dar a conocer sus propios diseños, así como cualquier tipo de impresión,

Miart CH
Switzerland
2 months using the app
October 5, 2023

Prezada equipe do Printful,

Como CEO da Esot Store, gostaria de compartilhar algumas reflexões sobre nossa parceria. É inegável que o custo dos produtos oferecidos pelo Printful é aproximadamente 65% maior em comparação com outras plataformas brasileiras de print-on-demand. Este fato é lamentável, mas gostaria de destacar que a integração e o desempenho geral da plataforma são notáveis.

Recentemente, adquiri uma amostra de um produto impresso através do Printful, e tenho que admitir que a qualidade da impressão não atendeu completamente às nossas expectativas. No entanto, é importante mencionar que o tecido utilizado foi aceitável em termos de qualidade.

A qualidade do serviço que recebemos, a facilidade de uso da plataforma e a confiabilidade na execução de pedidos têm sido pontos altos em nossa colaboração com o Printful. Esses aspectos têm contribuído significativamente para a eficiência e o sucesso de nossa operação.

Embora o custo seja uma preocupação legítima para nós, acreditamos que a qualidade e a confiabilidade também desempenham um papel crucial em nossa capacidade de atender aos nossos clientes e manter nossa reputação de excelência. No entanto, estamos abertos a discutir possíveis soluções ou ajustes nos preços, se houver margem para negociação.

Gostaria de agradecer pela parceria até agora e espero que possamos continuar a colaborar para melhorar ainda mais nossos serviços e produtos para benefício mútuo.

Atenciosamente,
Luan Weber
CEO, Esot Store

Esot Store
Brazil
25 days using the app
May 6, 2024

You need more models, offer more styles of bathing suits and more styles on shirts. Boat neck, more v necks in many colors. More children’s clothing.

Moonlight Design
United States
Printful replied May 8, 2024

Thank you for your feedback and suggestions! We're always looking for ways to enhance our offerings to better meet the needs of our customers. If you have any further suggestions or specific requests, feel free to share them with us via our new feature request page https://www.printful.com/feature-request This will help us to better track and organize all new requests and ensure that they're properly addressed!