Reviews (7,165)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality products and seamless Shopify integration, which streamlines order processing and shipping. The wide range of customizable products, including apparel and accessories, along with user-friendly design tools, allows merchants to diversify their offerings easily. The app's interface is praised for its ease of use, aiding effective store management. Additionally, the responsive customer support and reliable fulfillment services, featuring quick turnaround times and accurate shipping, are noted strengths. Automated features like inventory management and order syncing further streamline e-commerce operations, supporting scalable business growth.

January 9, 2020

Great app, really helped me with everything, fantastic support and a great service. Printful has been wonderful in all aspects from creating to shipping.

Greyed out
New Zealand
2 months using the app
May 3, 2017

Super easy to use and convenient. Great customer service as well.

Rosemaryann Designs
United States
2 months using the app
January 11, 2018

very friendly easy to design shirts

Designer Dazzlers
United States
2 months using the app
May 29, 2018

It is a really really good app to sell your personnalized products online. Just wishe that it become free one day to send a sticker with the order but it's a good one

Festaddict31
France
2 months using the app
February 9, 2020

Love this app and products integrate perfectly with my Shopify Store. You do need to have a little technical experience,

WEAR WHAT U THINK
United States
2 months using the app
Printful replied February 11, 2020

Thank you for your review, we appreciate it!
If you need some additional help with setting up your store, be sure to check out our Store Setup Services here: https://www.printful.com/store-setup-services

You can also reach out to us at support@printful.com with any additional questions or concerns! :)

- Vita

- Vita

May 26, 2020

Awesomeness but i will suggest if the shipping prices can be review for those of us in the middle east.
Apart from that, the experience is dope...

kegomo
Qatar
2 months using the app
Printful replied May 26, 2020

Thank you for your review!
We also appreciate your feedback on our shipping prices and have forwarded it to our shipping team for future consideration.
You can also add your suggestions to our feature requests for a community vote here: https://www.printful.com/feature-request

- Vita

April 29, 2022

Je sui satisfait du service, produits de qualité, interface facile à utiliser. Vivement que vous fassions des ventes ensembles.

mytee2022
Belgium
2 months using the app
May 18, 2022

Super simple integration. Great quality products & reasonable pricing & turnaround times. Perfect for one-off or smaller orders.

smspeedshop.com
United States
2 months using the app
March 24, 2016

It's awesome and easy to use. Thanks

In The Coop
United States
2 months using the app
December 17, 2020

We used to love Printful, but now they've shifted to shipping their items from other countries and making their customers responsible for any charges and taxes that come with that. The worst part is that they don't even tell you. We've had two of the same item in different orders ship from two different countries and were charged completely different prices. This makes it impossible to know what to charge our customers and resulted in us losing money, essentially paying for some of our customers to get a free item. Customer service reps are rude, unhelpful, and even threatening. Printful needs to get its act together.

Sic Tranist Gloriaa
United States
Over 4 years using the app
Printful replied December 18, 2020

Thank you for sharing your review! We are sorry to hear your time hasn't been the best lately, but we hope to improve it moving forward!

When agreeing to use our services you have agreed to our TOS Section 1. and 5.D, you can find this information here: https://www.printful.com/policies/terms-of-service.
Order routing happens automatically using an advanced algorithm to ensure your customers can receive the orders in a timely manner.

We also have this information available on the pricing tab in our Product & Pricing catalog as well as in our FAQ's: https://help.printful.com/hc/en-us/articles/360014068659-Can-I-choose-where-my-products-are-fulfilled-

We also wanted to note that we pride ourselves in the high quality of our products and services, which is why we evaluate each problem report in great detail, to make sure that we provide you with the best services possible.
I understand how this situation can be unpleasant for you and I have reached out to you directly to gather more information and hopefully, we can find a solution!

-Lauma