Reviews (7,243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.
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This app is awesome because it's user friendly, easy to integrate plugs in, and is one of the more popular shopify apps.
love this app. great story behind the company, you can see printful produts at www.southpawgaming.com Bwttwe Quality then that big name womens fashion store at less then half the price.
The sight has been very helpful with the startup of my e-commerce business, AARt-tees.myshopify.com . The support I've gotten from their "gurus" has played an integral part in successfully getting it up and running. Thank you!
We used to love Printful, but now they've shifted to shipping their items from other countries and making their customers responsible for any charges and taxes that come with that. The worst part is that they don't even tell you. We've had two of the same item in different orders ship from two different countries and were charged completely different prices. This makes it impossible to know what to charge our customers and resulted in us losing money, essentially paying for some of our customers to get a free item. Customer service reps are rude, unhelpful, and even threatening. Printful needs to get its act together.
Thank you for sharing your review! We are sorry to hear your time hasn't been the best lately, but we hope to improve it moving forward!
When agreeing to use our services you have agreed to our TOS Section 1. and 5.D, you can find this information here: https://www.printful.com/policies/terms-of-service.
Order routing happens automatically using an advanced algorithm to ensure your customers can receive the orders in a timely manner.
We also have this information available on the pricing tab in our Product & Pricing catalog as well as in our FAQ's: https://help.printful.com/hc/en-us/articles/360014068659-Can-I-choose-where-my-products-are-fulfilled-
We also wanted to note that we pride ourselves in the high quality of our products and services, which is why we evaluate each problem report in great detail, to make sure that we provide you with the best services possible.
I understand how this situation can be unpleasant for you and I have reached out to you directly to gather more information and hopefully, we can find a solution!
-Lauma
I like this app because it is very easy to add images to the offered products and saves to my product page.
i really love the ease of personalization with the app. I am able to customize items i see myself using.
Anyone giving this service more than a star doesn't sell more than 2 shirts a month.
We spend about $4,000/month with Printful and they couldn't care less about us. Imagine if YOU had a customer paying you $4,000/month and you had a rough 100% markup like they do. About 15% of the orders have one issue or another.
Packages lost, that Printful has refused to replace, because they can't be bothered to submit a ticket with USPS. Designs printed on the wrong side of the garment. Holes in garments. Sending products to your customers from other shops, instead of yours and some of the things they've sent have been humiliating and we've had to explain to the customer how it wasn't one of our products. I could write an entire novel with all of the issues we've had.
I make a point to let them know about every single issue that they cause in hopes of their service eventually improving and they've BANNED us from their live chat, because there are so many mistakes made and they clearly don't want to hear about them.
Hi!
Thank you for writing a review.
We're sorry to hear about your experience with us. Please know that it has never been our intention to inconvenience you. We have certain policies when it comes to shipping issues and each case is reviewed individually.
While our prices may be a bit higher than other providers, our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.
We're thankful you are taking the time to report each mistake since we are constantly improving based on your feedback. We ship out thousands of orders each day from each of the facilities, so some errors can happen but we do take responsibility for them.
Please note that users are not banned from chat, our chat at times is not available due to long queues, however, we are available via email 24/7
Thank you for sharing your concerns, they help us look into situations closer and improve the services we offer.
great offering! makes starting up an apparel store extremely easy and low cost. Great also for testing
Awesome app, easy to use, no brainer - not a paid comment. I got alerts on all the stuff that were out of stock and it took me to a page to set my alternatives and everything. This app was really awesome
MUy buena aplicacion me permite diseñar las camiseta y poder ver las variantes me resulta de mucha ayuda